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Korber Warehouse Edge

Score3.3 out of 10

7 Reviews and Ratings

What is Korber Warehouse Edge?

Korber Warehouse Edge (formerly from HighJump, and before that the AccellosOne WMS) is a warehouse management system. HighJump was the company formed from the July 2014 merger of Accellos and HighJump Software. It has since rebranded to Korber, which is HighJump's parent company.

Categories & Use Cases

Warehouse management as it should be

Pros

  • Inventory--inventory tracking is critical to our business
  • Shipping and uploading orders
  • Customer information
  • Carrier information
  • Customizable per department or user--we use templates for departments to ensure the entire department has the same view; excellent for training new users

Cons

  • Backorders--there are no alerts when backorders don't drop down
  • Reports--there are a number of reports we don't use because they are not easily customizable

Most Important Features

  • Ease of shipping and receiving
  • Ease of use for end users

Return on Investment

  • Customization was very expensive
  • Changes to our support team at HighJump/Korber

Alternatives Considered

Sage Business Cloud X3 (formerly Sage ERP X3)

Other Software Used

Datto Backupify

A positive experience

Pros

  • The system has a fairly intuitive user experience that quickly enabled us to achieve performance improvements
  • While integration with our ERP (NetSuite) has had a couple of issues, by and large, it has been a significant improvement over our prior environment (Sage).

Cons

  • The integration with NetSuite has been somewhat finicky and has required more hand-holding to perfect than I would have expected.

Return on Investment

  • We have reduced pick/pack staff due to operational improvements enabled by Warehouse Edge.
  • We have been able to acquire new customers and fulfillment programs due to the capabilities of the HighJump system.