Kounta Reviews & Insights

It's used as our main software for our restaurant. It's used by multiple staff across the organization. It prevents using manual paper dockets in the kitchen and makes our ordering process more streamlined and efficient. Adding products for sales is quick and easy and the overall use of the product is simple.

A simple kitchen makes Kounta easy and simple to use. If reporting is imperative for your business operations then you will need to be prepared to pay for the upgraded reporting module.

Kounta is used across our entire business. We operate with three points of sale and it integrates seamlessly with our cloud accounting software, Xero. It allows us to track inventory, stock control and provides detailed analytics and sales data. Additionally, it integrates with our merchant facilities which minimises the potential of user error. Overall, adopting Kounta has contributed to an improvement in end of day sales reconciliation and fewer discrepancies.

Kounta is particularly well suited to small to medium sized hospitality businesses. It has a great many number of add-ons and integrations that enhance the user experience and its general usefulness from a back end perspective. For example, there is the ability to program automatic menu surcharges for certain circumstances, such as public holidays. It also handles bill-splitting well. It could possibly be less appropriate for venues that need extremely detailed sales data, or for those venues that have very complicated menus or ordering options.