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Leap Patron Management

Score8 out of 10

6 Reviews and Ratings

What is Leap Patron Management?

Leap Patron Management, a solution of Leap Event Technology, helps arts and culture organizations sell more tickets, increase donations, and cultivate stronger bonds with their audience.

Good Value, Needs Better Reporting

Pros

  • Ticketing.
  • Integrations.
  • Affordable.

Cons

  • Reporting features are difficult to use.
  • Built for orgs that have IT management, challenging at a small shop.
  • Not easily customizable.

Most Important Features

  • Ticketing.
  • Donor management.
  • MailChimp segmentation.

Return on Investment

  • PatronManager has saved us a lot of money compared to former ticketing software (Vendini).
  • PatronManager has less ticketing fees associated, enabling audiences to up their purchase with an add-on donation that we get to keep.

Alternatives Considered

Raiser's Edge, Little Green Light and Vendini

Patron Manager, the superior CRM platform for small to mid-sized arts organizations

Pros

  • Building custom reports is intuitive and user friendly.
  • Integration with third party apps such as MailChimp is seamless and functional.
  • Support requests are handled quickly, and the annual user conference offers special training and in-person demos.

Cons

  • I would like to see more features for fundraising gala planning + execution integrated into the system.

Return on Investment

  • Since moving to PatronManager in 2011, we have seen a marked increase in paid attendance and contributed revenue.

Alternatives Considered

e-tapestry and raiser's edge

Other Software Used

MailChimp