TrustRadius Insights for Leap are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Recommendations
Users have provided several recommendations based on their experiences with LEAP.
One common recommendation is to try the trial period to understand the program's capabilities. Users suggest taking advantage of the trial period offered by LEAP to get a better understanding of the program's features and functionalities. This allows users to assess whether it meets their specific needs before making a commitment.
Another recommendation is to consider other options instead of LEAP. Some users advise against using LEAP and recommend exploring alternative solutions. While not explicitly stated, it is likely due to concerns about the product's suitability for small firms with complex or multiple matters.
Lastly, many users highly recommend LEAP for its excellent customer support. They appreciate the responsiveness and helpfulness of the LEAP tech team, highlighting their ability to provide prompt assistance when needed.
Overall, these recommendations provide potential users with important insights into factors such as program capabilities, suitability for different firm sizes and complexities, and the level of customer support provided by LEAP.
Leap is used to store prospective client proposals which they can view and accept. It is also used for invoicing and payment record keeping. And it keeps track of communication and project progress with clients.
Pros
Providing proposal viewing
Allowing clients to accept proposal terms electronically
Tracking project progress and payment status
Cons
Synching with QuickBooks Online
Payment integration with QBO
Likelihood to Recommend
Comprehensive program for contractors. It is more expansive than accounting software.
VU
Verified User
Professional in Finance and Accounting (1-10 employees)
Our sales & operations teams were using 3 different kinds of software: proposals/estimates/presentation, sales CRM, and operations scheduling/tracking/etc.
We were able to reduce that to one by implementing Leap (formerly JobProgress). Also, because the mobile platform is so robust, we were also able to go paperless. It also integrates with other vendors we were using simplifying our processes.
Pros
Customizable
Integrations
Cost
Implementation
Automation
Cons
Reporting
Deadlines on updates
Lists populate differently (e.g., alphabetical vs. order they were created)
Likelihood to Recommend
Leap (formerly JobProgress) helped us automate and simply our processes. We chose it over competitors because we were able to customize it to the different service offerings we provided - other platforms seem to be designed for one type of service or another making them problematic. We were able to reduce the number of software providers we use and integrate others that we were using separately.
It is designed well to track [potential] jobs, but it does not work well for tracking business development opportunities.