TrustRadius Insights for Levelset are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive and Easy to Use: Many users have found the software very intuitive and easy to navigate, making it simple to create new projects and fill out required information. The inclusion of drop-down menus and linked databases further enhance the ease of use. Some reviewers have mentioned that despite a slight learning curve, once they became familiar with the website, they found it to be a breeze to use.
Time-Saving Features: Several users have praised the time-saving features of the software. The reminder feature is highly valued by users as it alerts them when their lien date is approaching, providing ample time to send important notices. Additionally, the scout research feature reduces personal research time on projects by providing all necessary information in one place. Users appreciate being able to track, send, and store all waivers in one place, eliminating manual input for each waiver.
Excellent Customer Support: Users have had positive experiences with the software's customer support team. They find them helpful and knowledgeable, particularly in guiding them through the lien process step by step. The support team's dedication to customer success has been commended by multiple reviewers.
We use it for sending pre-liens as well as 1st and 2nd tier lien waivers. Our biggest issue is we work nationwide and usually with new subcontractors on each job. Levelset makes it extremely easy to collect waivers from subs that we aren't accustomed to working with as well as making sure we are protected when paying our subs.
Pros
Digital signing process is very easy
Ability to collect waivers from vendors
Scout research for specific areas and locations
Fantastic resources for particular laws relating to lien waivers
Cons
I don't particularly like the layout of the software when viewing subs and the waivers they have turned in
Likelihood to Recommend
I think that anyone who tracks, sends or collects lien waivers needs to use this software. One scenario where it is extremely helpful is creating one-off documents with their documents tool that allows you to create certain documents as needed.