LightYear by DealerBuilt

Score8 out of 10

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What is LightYear by DealerBuilt?

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Automotive
Customer Experience Management
Dealer Management

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Screenshot of LightYear is a modern, highly-customizable ceDMS (customer experience DMS) platform that precisely conforms to each dealer’s unique business processes and reporting needs. As the industry’s only ceDMS platform, LightYear incorporates built-in customer experience tools† that enable dealers to create sales and service experiences that exceed the expectations of today’s tech-enabled consumers. LightYear’s open integration platform empowers clients to build their preferred dealer tech stack, enabling the secure exchange of data with other dealer tech providers, as well as OEMs.

Screenshot of Maximize revenue potential in fixed ops by exceeding the expectations of today’s tech-enabled consumers with the industry’s only ceDMS platform that comes with a wide range of built-in customer experience tools. Increase upsells with one-click access to comprehensive details regarding vehicle history, recommended maintenance, and previously declined service recommendations. Build customer trust and drive increased customer-pay labor with video and photo-enabled MPIs and electronic approvals. Boost absorption rates with reporting and email/text campaign tools that enable service campaigns and BDC outreach calls.

Screenshot of Drive efficiency and profitability by accelerating RO creation with an intuitive, mobile-enabled write-up screen that includes a one-stop view of service history and real-time parts availability. Keep technicians efficient at bay with electronic parts requisitions. Minimize technician downtime with intelligent dispatching that automatically prioritizes ROs and then assigns technicians to the appropriate next job. Automate receipting, cycle counts, and physical inventory and labeling with our integrated scan-based parts inventory management tool. Get real-time access to critical metrics needed to ensure accountability, monitor performance, manage parts inventory, and understand profitability.

Screenshot of Assess a dealership’s current financial position, identify problem areas, and understand how performance is trending with dashboard views and customizable, real-time reports. Quickly review and compare multiple companies’ performance side by side. Easily modify account mapping and financial statements to keep pace with evolving OEM requirements.

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Screenshot of LightYear is a modern, highly-customizable ceDMS (customer experience DMS) platform that precisely conforms to each dealer’s unique business processes and reporting needs. As the industry’s only ceDMS platform, LightYear incorporates built-in customer experience tools† that enable dealers to create sales and service experiences that exceed the expectations of today’s tech-enabled consumers. LightYear’s open integration platform empowers clients to build their preferred dealer tech stack, enabling the secure exchange of data with other dealer tech providers, as well as OEMs.

LightYear by DealerBuilt

What is LightYear by DealerBuilt?

Categories & Use Cases

Media

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