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LigoLab LIS & RCM Operating Platform Reviews & Insights

Score10 out of 10

1 Reviews and Ratings

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Community insights

TrustRadius Insights for LigoLab LIS & RCM Operating Platform are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Highly Customizable: Many users have found the LIS system to be highly customizable to their lab's specific needs. They appreciate the ability to tailor the system according to their requirements, making it a valuable tool for their laboratories.

Responsive Customer Support: Users consistently praise LigoLab for its prompt and responsive customer support. Reviewers mention that whenever they encounter any issues or need assistance, the support team is readily available and provides timely solutions.

Intuitive and Clean Layout: The ease of access and clean layout of the LIS system are frequently mentioned by users as a positive aspect. Many reviewers highlight how the intuitive design makes it easy for new employees to quickly learn and navigate through the system without much training.

LigoLab LIS & RCM Operating Platform Reviews

1 Review

Robust All-in-One Laboratory LIS

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

The LigoLab LIS system is the go-to platform for the majority of molecular and anatomic pathology work that comes to our lab. We use it on a daily basis as the primary platform for us to track surgical, non-GYN cytology, molecular, and cytology specimens we receive. When we switched over in 2017 from our previous platform(s), what we were looking for was an all-in-one platform that would meet our daily needs and simplify the order entry/resulting process for our lab staff and team of pathologists. LigoLab has allowed us to have an efficient platform that streamlines our lab workflow to enable us to more effectively provide a high level of patient care. Built in reporting features, the creation of a web portal for remote result access, and the integration of client interfaces to directly place orders within our system has made the accessioning process much more efficient on our side than it was on previous platforms.

Pros

  • Simplified Order Entry.
  • Efficient Organization of Cases.
  • Robust and Adaptable Reporting.
  • Compilation of Detailed Statistics.
  • Highly Customizable.

Cons

  • Further customizability of certain core sections to display more information would be useful. There are some times when my users would like to have certain features or implementations available, but due to the restrictive nature of core functionality, these aren't easily configured or possible at times.
  • Speed of platform. Due to how the program is implemented, booting it up can take some time on the user end though it is fine once someone enters the LIS environment. Ideally, we'd have faster load times for the program as that is the biggest complaint I receive from our doctors who use multiple systems on a daily basis.

Likelihood to Recommend

I'd highly recommend LigoLab for any lab environment looking to raise the efficiency of their daily workflow processes. A lot of other platforms require a bit of legwork to fit into a given workflow, but LigoLab is robust and adaptable with ample customer support that will allow you to find the most optimal solution to any issues you're facing. I would recommend it to any smaller lab focusing on anatomic pathology/molecular testing.
SA
Shamim Ahmed
Sr. Systems Analyst/Project Manager in Information Technology at Pacific Rim Pathology (11-50 employees)
Vetted Review
LigoLab LIS & RCM Operating Platform
5 years of experience