What is Linnworks?

Linnworks is presented as a total commerce solution, and provides multi-channel order management for ecommerce. Linnworks connects, manages and automates commerce operations, powering businesses to sell wherever their customers are and capture every revenue opportunity.

Categories & Use Cases

Media

Linnworks Order Management - Manage and process online sales from across your selling channels in one location.

Linnworks Inventory Management - Avoid over- or underselling by tracking inventory across key selling channels from one central location.

Linnworks Shipping Management - Improve customer experience by shipping and fulfilling orders faster with automated workflows.

Linnworks Integrations - Expand the functionality of your ecommerce operations with Linnworks rich integrations ecosystem.

Linnworks Insights - Stay in control of your business with the data points that matter.

Linnworks puts Total Commerce Control at the center of your organization so you can: Manage multichannel inventory easily across multiple marketplaces. Optimize your order and fulfillment processes from a single location. Gain deep insights across your sales and operations for fast decision making.

1 / 6

James Halliday View profile

Head of Operations in Corporate at POCKET MEDIA (UK) LIMITED (11-50 employees employees)

Use Cases and Deployment Scope

Linnworks quadrupled the price for no increase in service. Poor communication from start to finish and zero justification for the price increase. Linnworks gave us 1 week to find another provider and we did! Much better price and better service with more features - 1/4 of the cost Linnworks would now be charging us. In terms of channel management and WMS - They certainly do it but many do it much better and are more cost-effective. Their support is slow and they are in lagging in pace compared to other providers. They have zero regards for their customers and zero integrity. Avoid and keep yourself smiling!

Pros

Jack of all - master of none
Prints labels at extortionate cost
Charges you for every FBA order it doesn't fulfil

Cons

Pricing
Support
Features

Most Important Features

Label Printing
Inventory Management
Order management

Return on Investment

None
None
None

Other Software Used

Veeqo

Richard Wilson View profile

Managing Director at MicroMantis LTD (1-10 employees employees)

Pros

Ease of use for both me and my colleagues
Manages all inventory on multiple channels and marketplaces
Simple method of printing invoices and shipping labels saves so much time and requires no manual input

Cons

I find Linnworks to be a complete system and cannot really think to add to it sadly.
Any questions or issues can be easily resolved by the support team
Linnworks is constantly expanding, which does cause some training challenges but all in all I have no real "cons" in Linnworks.

Return on Investment

Linnworks has allowed me to grow from a one-man business to a multi-million-pound international business with 8 employees.
Linnworks gives me the freedom to do what I want to do, rather than day to day tasks like managing inventory
The ease of use and addition of new users to the system makes new staff members easy to get up to speed with the software.