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Liongard Reviews & Insights

Score9.6 out of 10

3 Reviews and Ratings

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Community insights

TrustRadius Insights for Liongard are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Valuable Data Aggregation: Users highly value Liongard's ability to aggregate data from various solutions into one tool, as mentioned by several reviewers. This feature is particularly important for those dealing with multiple data sources and makes reporting much easier. It also proves beneficial for compliance and billing purposes.

Clear and Useful Documentation: The documentation provided by Liongard receives high praise from users, who find it easy to navigate and understand. This clarity reduces the need for assistance when using the platform, contributing to a positive user experience.

Exceptional Support: Reviewers appreciate the exceptional support provided by Liongard's staff. They find the support team knowledgeable, responsive, and willing to go the extra mile in assisting them. This level of support adds significant value to users' overall experience with the product.

Reviews

1 Review

Liongard Roars

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Liongard mostly for it's actionable alerts for creating tickets to our PSA. The out-of-the-box alerts are great but you can make custom metrics and alerts, fully customizable with few restrictions. Learning jmespath isn't too hard for experienced coders, the UI is very intuitive and easy to learn. Liongard fills the small gaps that our RMM can't handle.

Pros

  • Alerting and Ticketing

Cons

  • The jmespath editor needs improvements
  • Addigy inspector is not parent/child

Likelihood to Recommend

Liongard alerting and ticketing is customizable, it supports CWM, Teams and email integrations. After initial setup, the main issue is managing the inspectors. You will need someone to manage the inspectors and discoveries and troubleshoot some agent issues but the Liongard support is SUPER responsive and knowledgeable. The alerting isn't immediate, the inspectors update once or twice a day.
MB
Mike Boteler
NOC Manager in Information Technology at Certified CIO (11-50 employees)
Vetted Review
Liongard
3 years of experience
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