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LoanPro Reviews and Ratings

Rating: 9.8 out of 10
Score
9.8 out of 10

Community insights

TrustRadius Insights for LoanPro are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Responsive and Knowledgeable Support Team: Many users have praised the support department, stating that they are a great team of professionals who provide excellent service and assistance. Several reviewers have specifically mentioned their extensive knowledge about loan servicing and their helpfulness in providing support.

Robust API for Easy Implementation: Users have found the software's API to be robust and intuitive, making it easy to implement and develop new features. This has been appreciated by several reviewers who mention that it allows them to easily integrate LoanPro into their existing systems.

Modern UI Interface for User-Friendly Experience: The modern UI interface of the software has been highly appreciated by users, making day-to-day use of the software enjoyable and user-friendly. Several reviewers have mentioned how this interface enhances their overall experience with LoanPro.

Reviews

3 Reviews

Refreshingly modern lending software

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We've almost entirely automated collections. It was a struggle for us to find good collectors, and since LoanPro automatically follows up on payments, we haven't needed to staff the same workforce.

Pros

  • Automate collections
  • Organize lending pools
  • Adaptable for growth

Cons

  • So far so good

Likelihood to Recommend

Helm Capital went through several outdated and archaic providers before finally getting LoanPro a few years back. Couldn't be happier!

AH
Alexander Helm
CEO (Chief Executive Officer) in Corporate at Helm Capital (1-10 employees)
Vetted Review
LoanPro
3 years of experience

Value is Unquestionable. Solid Software from a Solid Team!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use LoanPro as our company-wide Loan Management software, it is robust enough to handle a variety of Loan and Lease products and that flexibility is primarily why we chose it. We do not service our own loans on LoanPro but intend to in the future.

Pros

  • Smooth Sleek UI and Zero Bugs (so far!)
  • Customizable Segmentations (Loan Statuses/Portfolios)
  • Several Bolt-On Ready-To-Go Integrated Vendors for items like SMS Email Phone etc.

Cons

  • Screen spacing can be improved or optimized better.
  • Contract is somewhat rigid to Loan Volumes.

Likelihood to Recommend

Great for transition of a Autopal Software user (we had been on Autopal for 6 years before converting over to LoanPro).

VU
Verified User
C-Level Executive in Corporate (11-50 employees)
Vetted Review
LoanPro
1 year of experience

LoanPro is the best loan servicing system in the market

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We led the launch of a new online lender and had to select a modern loan servicing platform. We were aware of others in the market and their legacy tech, or limited functionality. We were referred to LoanPro, did a thorough investigation on their platform, functionality and api's. Platform seemed to meet all expectations and then some. We selected LoanPro, the implementation was seamless and since having the platform we have had our expectations met 110%.

Pros

  • API
  • Easy UI
  • Easy Configuration
  • Super Support

Cons

  • They meet all expectaitons

Likelihood to Recommend

Any lender that needs to manage a portfolio, provide servicing or have a thoughtful collection process.

CD
Chris Del
General Manager in Product Management at Aloha Fintech (51-200 employees)
Vetted Review
LoanPro
5 years of experience
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