What is Localz?
Localz is a location intelligence tool used to take the communication complexity out of the day of service, providing businesses with mobile workforce solutions to deliver a frictionless last mile customer experience. ‘Uberised’ consumers expect real-time transparency and control. The Localz platform enables real-time tracking of the service technician, accurate ETAs, and two-way communication. Localz On My Way messaging increases customer satisfaction and first-time access rates.
Localz states their platform used by RAC, DPD, HSS Hire, OVO Energy, Autoglass, Rentokil, and British Gas. Partners include Castleton, FieldAware, Masternaut, Salesforce and ServiceMax.