TrustRadius Insights for Locus Dispatch Management Platform are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Robust and Easy to Use: Users have found the product to be robust and were able to quickly get up and running. They appreciate its ease of use and implementation, especially during the initial wave of the COVID-19 pandemic. The software's ability to handle complexity while being user-friendly has also been praised.
Streamlines Operations with Informative Insights: The software effectively streamlines operations by providing an accurate view of hyperlocal deliveries. Users find the dashboard easy to learn and value the informative insights it provides. Furthermore, they highly appreciate the powerful feature that automatically allocates orders to the delivery fleet.
Excellent Support: Users have received extensive support from the team for all their change requests. The team behind the software is always ready to help and consistently provides great support. Additionally, users praise the quick response times and professionalism of the support team.
Locus helps us streamline our logistics operations and give an accurate view of our deliveries. Dashboard is quite informative and easy to learn. The app is user-friendly and the locus team helped us in integration with third-party tools. It is easy to use the live view like ETA, tracking, route mapping, and planning.
Pros
API support.
Fast support channel.
Easy to use interface.
Cons
Location accuracy can be improved.
App should be less battery consuming.
Software features can be improved.
Likelihood to Recommend
Locus helps us streamline our logistics operations and give an accurate view of our deliveries. The dashboard is quite informative and easy to learn. It is good in - 1) API integration 2) Fast customer support and 3) Easy user interface. There is some scope for improvement in 1) The App should be less battery-consuming and 2) location accuracy can be improved.