TrustRadius: an HG Insights company

Logi Symphony Reviews and Ratings

Rating: 8.9 out of 10
Score
8.9 out of 10

Community insights

TrustRadius Insights for Dundas BI are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Comprehensive Platform: Users find Dundas BI to have a comprehensive platform that allows for fast data modeling and visualization deployment. Many reviewers appreciate the ability to quickly create what-if scenarios and examples, which helps management visualize their data effectively.

Flexible Pricing Model: The flexible pricing model, using the concept of concurrent users and elasticity, is seen as a unique and advantageous feature. Some users feel that this pricing model offers them great value for their investment in Dundas BI.

Wide Range of Data Sources: Users value the ability to connect to a wide range of data sources, enabling them to mix data from several systems and visualize it all together. This feature is highly praised by reviewers as it enhances the flexibility and versatility of Dundas BI in handling different types of data.

Reviews

52 Reviews

Dundas beats Tableau Hands Down

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We made the decision to move from Tableau to Dundas [BI] based on a small requirement they could meet that Tableau couldn't (automatic email of excel reports). Once getting into the trail and demos, we found so many more features that we loved. I was certain the price would be astronomical, and braced myself for how we'd explain why we needed it to our executives. I was pleasantly surprised to see that the price was not only roughly a quarter of Tableau, but the contract allows for more flexibility in how we use our licenses. We had planned on 12 months to transition from Tableau to Dundas, and are moving as quickly as possible now - the features available are that important to us.

Pros

  • Exports of data
  • Data visualization options
  • Ability to have AD and local user accounts

Cons

  • Undo button (please!)
  • Undo button (I know I already said it once but I really need it)
  • Undo button (Seriously need this feature)

Likelihood to Recommend

If you have data from multiple sources, you need [Dundas BI]. If you want to display data beautifully, you need it. If you need to send reports automatically in different formats, you need it.

Vetted Review

Great BI platform with unlimited flexibility

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We offer Dundas BI to our existing customer portfolio as an add on to our insurance software.

Dundas BI offers a very flexible and complete BI platform that allows us to quickly solve and implement all of our customers data analytics need.

We use Dundas BI to offer our clients insight into their own data, with everything from official reporting to in-house analytics.

Pros

  • Flexibility.
  • Data preparation.
  • Support.
  • Data visualization.

Cons

  • Automated insights.

Likelihood to Recommend

Well suited for:

- Organizations that want a complete BI platform

- Organizations who want to embed BI

- Organizations who focus their BI effort on building dashboards

Intuitive BI solution

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Dundas BI to develop insightful dashboard and embed them into our application, for our users to make timely decisions in the immigration life cycle of the large amount of cases they handle.

Pros

  • Seamless Integration
  • Large number of customization options
  • Intuitive Dashboard components

Cons

  • Goes for a toss when large data set to be processed
  • Weird and random bugs are encountered sometimes
  • The datacube, metric set and dashboard creation process can be improved

Likelihood to Recommend

Dundas BI is an excellent solution which embeds into any application seamlessly. It handles small to medium data sets with breeze and smooth representations. For any users looking for beautiful dashboards, unlimited filter options and easy to setup, Dundas BI is a perfect match.

For Large data sets, though the solution goes for a toss sometimes, it can be handled well with default filters.

Vetted Review
Logi Symphony
3 years of experience

Dundas BI - powerful, flexible and fun

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We are using Dundas BI to provide interactive online dashboards for our clients who are market research agencies who want to visualise their survey results.

Pros

  • Wide array of built in functionality
  • Extensibility with scripting to make anything possible
  • Easy to create basic requirements with automatic settings

Cons

  • Speed of large reports is sometimes an issue
  • Pricing is not flexible enough

Likelihood to Recommend

Easy to pick up and powerful enough to allow anything required.

Dundas, finally an easy to use cross platform reporting tool.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Dundas BI for two main purposes. The first one is internal, to provide dashboards and reports for our sales and marketing teams. The second use case is to generate data export (summaries, nicely formatted) for our clients. The last use case is to quickly display some ad-hoc analysis to answer internal requests.

Pros

  • Getting ready really quick - installation and set up is the easiest I have seen.
  • Amazing pre-sales support, with very friendly and efficient people.
  • Full web interface - completely cross-platform once Dundas BI is installed.

Cons

  • With great power comes great responsibility - you can do a lot and then some to style your dashboards, but it can become time-consuming to style it right.
  • The support team is North America based. They are efficient, but if you are a few time zones away, even a small discussion can span multiple days.

Likelihood to Recommend

Dundas BI is really quick to get started. The license structure is very easy to follow and actually quite cheap. If you need a way to allow exports and login for users, this is built in. I am not a massive user, but for a small/medium company at least, I have not found a scenario where Dundas BI would not [be a good] fit.

Vetted Review
Logi Symphony
1 year of experience

Overall a great product with good levels of configuration and data connectivity

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Dundas BI is currently being used as a solution for some of our clients in the industry, seeking to visualise the industrial data that they have to allow them to monitor key metrics as well as provide key reports for management. Dundas BI is primarily used/implemented by the front-end/reporting solution team.

Pros

  • Easy to set up and configure visualisations and reports
  • Good documentation and online resources
  • Good integration with many data providers
  • Some ETL functionality outside of SQL to allow users with no access to the main SQL DB or SQL skills to easily perform data manipulation
  • Good email support with good level of technical knowledge to help address the issue. Prompt response times.

Cons

  • GUI layout is not fully intuitive with menu and tabs sometimes being too hidden
  • Only good up for basic-intermediate level of data complexity. Complex data manipulations/visualisations often involve a very difficult/almost hacky workaround using scripts.
  • Scripting documentation isn't always comprehensively available.
  • Check-in check-out feature needs improvement as it often triggers a page refresh, which makes the experience slow and clunky.
  • Version history has a limited view, so comments aren't easily viewable, making rolling back a bit difficult.

Likelihood to Recommend

Very well suited for conditioned data that requires minimal post SQL data manipulation. Great for projects with a data complexity that is easy to moderately complex. Data that requires complex visualisation and representation can be done with the Dundas' support, but can be a bit hacky at times.

Vetted Review
Logi Symphony
3 years of experience

A great cost-effective BI Package - Dundas BI

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We are using Dundas BI for Data Analysis and Reporting purposes by our Data Analysis department. It allows us to generate reports, graphs, dashboards, etc for our members. Our prime requirement is to provide real-time data access to our large base of members which Dundas BI fulfills in a very cost-effective manner.

Pros

  • Their biggest strength is their customer support. I have not seen any other product company being so supportive and helpful for any issues being faced by the customers.
  • Dundas BI has a very intuitive and easy to learn UI. This enables a quick pickup.
  • They are very quick on updates and keep on adding newer features with frequent version upgrades.

Cons

  • Some of the features relating to the Look and Feel section are not so easy to grasp and in some places, they are kind of redundant. Need some work there.
  • Also, they ought to add a few more types of filters for working on data like a sliding calendar range filter

Likelihood to Recommend

For all the scenarios I have so far worked on or I am currently working on, Dundas BI has proved to be more than adequate and apt to handle all of those. It is a very easy-to-use tool with quick shortcuts enabling you to prepare ad-hoc reports or dashboards in a matter of minutes.

Vetted Review
Logi Symphony
1 year of experience

Happy with value, still working out the kinks

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

I assisted with selection of a Business Intelligence tool for a healthcare client. We selected Dundas BI as the first foray into in-house analytics beyond ad hoc SQL queries. It is gradually being rolled out to additional users as both power users and standard users, though currently it is mostly used by developers and the DBA.

Pros

  • Easy to create aestheically pleasing visualizations
  • Easy naviagation for people used to MS look and feel
  • ETL layer allows for advanced development

Cons

  • Response is always speedy from customer service, though frequently is not as thorough as expected
  • Slower performance of wide tables for reports
  • Migration between environments is very manual

Likelihood to Recommend

Considering it's price point in the market, Dundas BI offers a lot of functionality. They are constantly adding features and bug fixes which is great, but also means there are always updates to take if you want everything to work as expected. The standard user interface is pretty easy to understand, but it takes a while for developers and power users to become independent of documentation.

Dundas .. Great but a little quirky

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

It is used to create BI reports for our customer. We custom create the templates for all our customers as the software allows for multi-tenancy. This means when anyone logs in it will be tailored to their needs. This also means we can connect to multiple databases and further tailor to our customers' needs.

Pros

  • Easy to publish from a working in progress /demo to the live version
  • Easy to pick up and do someting
  • Working with cubes makes manipulating data quite easy

Cons

  • Report pagination to be improved... It's just very clunky and hard to figure out
  • It needs to make hierarchies more straightforward. they don't work as expected and a separate cube just to set up the structure of the hierarchy
  • Make multiple connections possible with multitenancy

Likelihood to Recommend

If you have the need for multi-tenancy and the need to make very flexible reports then this is good. if you are only using it for personal BI reporting, then it is a bit overkill. I also have to mention that although it is easy to pick up, it has quite a steep learning curve to master

Dundas BI Version 5, Meeting all your dashboard needs with a smile

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

When I got to this company they had Dundas BI but it was not being fully utilized. I was brought in to solve that issue. The company has lots of useful data that just was not being utilized in a good manner.

We, of course, have some executive financial and Human Resource dashboards. Since I have come along I have added a Board of Directors Quarterly reporting dashboard, an HR Turnover, Labor Utilization set of dashboards that have been broadening out to answer even more reporting needs, one that tracks the status of delivery orders, and an overall main project overview.

I also created inventory abbreviations lookup table.

Our company is getting more exposed to what Dundas can do as I add more dashboards, they are now asking "can Dundas do this for us instead of trying to assemble the data themselves."

Pros

  • Project organization from Development to Production, you get a production and development license but I think the best way to do it is with DEV and Prod project in the Production box. Use the development box for testing updates and really crazy things. With the Dev and Prod projects on the same box, you just publish from Dev to Prod and you are done. Users only have access to the Prod projects so no one can mess up what you are working on.
  • Security - If you have a hierarchy (subsidiaries, divisions, department, teams) and you want each group to see only their data, then Security hierarchies are for you!
  • Dependent filters! What's this you ask? Here is an example of how it can be used, in your company you have departments and who works for what department is in your database. You make a dashboard that has a department filter (only show these departments), a managers filter, and employee filter. Not every manager or employee is in multiple departments usually only one. With dependent filters you can say that the manager and employee filter are dependent on what is selected in the departments filter so when you go to filter them they only show the managers or employees that are part of that department, and you can even it do so employees are not only dependent on department but on manager as well. Then it gets even better as it can be done in reverse as well so when you select a manager then go to the department it only shows the departments he works for (there are better situations where this is more useful).
  • It is scriptable! From calculate columns, null replacements, button actions, load actions, hover over events there a way to do what you want.
  • They are constantly improving and listens to your suggestions.

Cons

  • Setting up security is easy but reviewing it later could be made easier.
  • Dashboard templates - tried to use them but I do not design mine to fit in a box.

Likelihood to Recommend

I have as yet come across something that it is not well suited for. I also did not find it that hard to learn how to use. They have two good way to get help if you get stuck on something a user forum and support staff that will help you get done what you are trying to do.