Macola is being used across the whole organization for all aspects of our production. This includes but is not limited to Accounting processes, Inventory management, Customer support, Sales Leads and shipping and receiving. This software allows us to keep all aspects of business connected in one application.
Pros
Organization
Expandability
Cons
Integration with other software
Migration from another application
Likelihood to Recommend
Until recently, we had Macola as our ERP software and used another software for CRM purposes. We had to use a third party software to connect the two. We are now using Macola for both CRM and ERP and it is working great. Not only do we manage all internal aspects of business but are able to keep up with customers and vendors within the same software linking orders directly to customers.
VU
Verified User
Administrator in Information Technology (51-200 employees)
We are a manufacturing company and have used Macola as our MRP system since 2011. We find it easy to use across the organization from engineering to accounting. We use the BOM/Inventory, RMA, AR, AP, PO, Order Entry and GL modules. As a small business, we do not use a number of the other modules. We have found the software to be user-friendly for the most part, although there are some strange quirks that can be frustrating. For example, if you partially invoice an order and the remaining items are at no cost, the invoice enters a no-man-land where it both shows as open and yet is not retrievable. The only solution is generating a new order. Despite these small items, the program has worked smoothly for us. We enjoy the ability to customize the system and to add-in features, especially the ability to process credit cards in the program. For managers, the newer reporting features are very helpful for monitoring sales and inventory. Reporting through sql or crystal reports makes the creation of custom reports simple which is important especially in relation to custom facing documents.
Pros
Simplifying min/max inventory reviews
PO entry and receiving
Order entry and production order entry
Custom reporting and high level reviews
Cons
Viewing negative inventory requires a custom report
Physical inventory process is unnecessarily complex with multiple inventory locations having to be run separately
Capturing of labor on partially closed production orders is not ratio based
Likelihood to Recommend
Well suited for larger companies, and this is only becoming more the case with the new ownership. Smaller companies could at one time buy only the modules they required. This is now not possible, so you end up with a number of modules you do not need. It is best suited for a company needing a full MRP and is going to be overkill for a service based company that does not require inventory management.
