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MaestroConference

Score7 out of 10

9 Reviews and Ratings

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What is MaestroConference?

MaestroConference is a web conferencing platform with the capability to run small break-out sessions within the main group. It incorporates voting and social capabilities.

Categories & Use Cases

Media

Social Webinar example
A "breakout group" discussion - where you can see the faces of the other people you talk with by phone or using VOIP/your computer
You can poll your participants with Poll View in Social Webinar
Share links with other participants in a Social Webinar chat window, while you talk
Crowdsource ideas with Idea Board View in Social Webinar

1 / 5

Reviews

What users are saying about MaestroConference.
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Maestroconference's Virtual Breakout Groups Rock!

Incentivized
Tasha Walsh
Chief Learning Officer at Providence Service Corporation (5001-10,000 employees employees)

Pros

  • The breakout group technology is phenomenal. It allows a large webinar to feel much more intimate and allows instructors to 'listen in' to small group discussions
  • The ability to poll, have participants raise their hands for questions or comments, control the microphones, see who's talking make facilitating a large group virtual presentation very manageable and interactive. The participants' attention is retained, and did I mention the breakout groups are phenomenal!
  • the social conferencing, where you can see a webcam or still picture of participants is also really helpful for increasing engagement and active participation

Cons

  • their customer service is good, but has room for improvement. They are very friendly and good at responding to quick fix issues. They are willing to partner to find solutions to tricker issues, but sometimes that takes a number of follow-up contacts.
  • it is difficult to format the automatic messages

Return on Investment

  • increased engagement
  • increased collaboration among departments
  • better assessment of field needs
  • increased productivity
  • reduce cost of delivering training and conducting meetings

Maestro Conference is an excellent conference tool

Incentivized
Daphne Cohn
Business Coach, Crap Slayer at DaphneCohn.com (1-10 employees employees)

Pros

  • The number one strength of Maestro Conference is the ability for the host to create "break out" groups where members of the call can interact with each other in smaller groups as if they were in an in-person conference.
  • Another quality of Maestro Conference that I love is the fact that the host can then "weave in and out" of the different break out groups, listening in, providing support and getting feedback. It's an incredibly tool that Maestro offers.
  • Lastly I think Maestro Conference has excellent customer service.

Cons

  • The only challenge I found with Maestro conference is that sometimes the break out groups function didn't operate as smoothly as I needed it to. People wouldn't always find themselves in groups or they would be switched from one group to another without the host moving them.

Return on Investment

  • The biggest positive impact I had with Maestro Conference was the ability for participants to engage with one another.
  • This made my group coaching calls much more engaging. Participants were able to talk with each other and be more actively involved in the calls.
  • Participants formed deeper relationships with one another because they could connect through smaller groups.

It's all about the breakout rooms

Incentivized
Verified User
General Manager in Corporate (1-10 employees employees)

Pros

  • The breakout rooms are fantastic. It was complicated to move people in and out of them, but once we got the hang of it things went smoothly. The calls I ran had up to 10 breakout rooms, and it was difficult to manage it without two conductors.
  • The chimes that tell people where they are time wise in the breakout rooms are really great. I made good use of them.
  • The conductor panel is very good, once you learn how to use it. It does have an annoying glitch wherein you can't change a person's status on the fly.

Cons

  • The call sound quality was often pretty poor, and we had a lot of trouble with calls being dropped. Over the years I would periodically throw in the towel and go back to Free Conferencing just to have reliable quality. But they only have 3 of 4 breakout rooms and I couldn't conduct the rooms easily. Then I try MC again to see if the engineering had improved. It was like a wave. Sometimes better, sometimes worse.
  • The conductor interface has an annoying glitch wherein we could not change a persons attribute fields on the fly. I would interview my callers and assign them to one class or another based on their answers, and the partner up people into breakout rooms based on their answers. This meant editing the two attribute fields , and it just plain didn't work 75% of the time.
  • Maestro Conference repositioned its business away from small educators like me, to large organizations like political action committees. The price became too high for me, and it just no longer made sense. I repositioned my product to work with less expensive and less complicated solutions.
  • The add on features, like recording each conference room, were insanely expensive.
  • VOIP and MC didn't mix. The MC dialer never worked. Neither did Skype. This meant that my international callers were out of luck. This was FRUSTRATING to say the least. Now I just use Skype. A picture is worth a thousand words.

Return on Investment

  • When the monthly call with breakout rooms was working well I had a lot of good conversion. When it was not, because of sound quality of dropped calls, I was giving people a poor experience. Since I was using MC as the centerpiece of my TRIAL calls, it was a two edged sword.

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