Patch Manager Plus is an automated patch management software that provides enterprises with a single interface for all patch management tasks.
The vendor claims it works across platforms, helping users patch Windows, Mac, Linux & 300+ third-party applications. With Automated Patch Deployments, users can automate the entire process of patch management:
Scan for missing patches
Test & approve for hassle-free patching
Customize deployment policies to meet business needs
Decline patches
Downgrade patches
Generate vulnerability and patch summary reports.
Patch Manager Plus is now available both on cloud and on-premise.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Deputy Manager in Information Technology at TV Today Network Limited (501-1000 employees employees)
Use Cases and Deployment Scope
We use Manage Engine patch Manager to deploy operating system and other application patches released by OEM to safegaurd application from getting infected by malicious activity or possible hacking attempt. Automating using this application reduced manual intervention and team is more productive.
Pros
Patching Office application for latest updates whenever they are released.
Automating this process, helps team to concentrate on other tasks.
Overall this reduces response time, quick deployment at schedule time.
Cons
If this tool can fetch serial numbers of the devices on which this is deployed
This tool should collect all application installed at client machine which is not available as of now.
Intergate more application which can be patch using this tool.
Return on Investment
Although this is quite expensive which every organization couldn't afford to have.
For big enterprises cost versus ROI is justified.
For us using ManageEngine Patch Manager Plus serve the purpose and meet our objectives.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sales and IT Coordinator in Information Technology at Ambico (51-200 employees employees)
Use Cases and Deployment Scope
We use ManageEngine Patch Manager Plus to automatically update our OS and applications during on- or off-hours. We had issues having our staff members update their computers; either they forgot or didn't bother. This software does that work, allowing our IT department to focus on more pressing IT needs and freeing up more time for their breaks.
Pros
Auto patching does its work
Easy-to-use browser portal interface
Portal reporting is simple to work with
Cons
Forcefully install the updates (e.g. MS Office apps), but warn the user doing so.
Remind (via a notification) the users to reboot every 15 mins even though they have already shut the counter down.
I wish we could update more than 50 computers manually at a time via the portal
Return on Investment
Our IT staff member's workload has decreased.
The IT staff member can focus more on their IT priorities
Data is the most important asset that the company has, and protection via automatic updates is a priority.
Usability
Other Software Used
Microsoft 365 Business Premium, Adobe Acrobat, Microsoft Teams, FortiClient, Microsoft Entra ID Protection
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Infosec Analyst in Information Technology at BR Consórcios (201-500 employees employees)
Use Cases and Deployment Scope
Currently we are using Patch Manager Plus to manager address some of the organization concerns about vulnerabilities in our environment. Some of them are reported by our vulnerability management tool, but ManageEngine Patch Manager Plus helps us to keep both the operating system and the applications installed on the computer updated. This helps us to prevent security vulnerabilities caused by outdated software while it requires none or minimal human intervention on the machines.
Pros
Patch management
Scheduling of patches
Pre and post management actions (like rebooting machine)
Configuration of patches by groups
Cons
Automation tools
Possibility of remediating failed patches better
Improve overall usability of the tool
Return on Investment
The tool is cheap compared to any quotes we asked for other suppliers
It helps us to accomplish remediation from the vulnerabilities reported by our vulnerability management software
It helps us to achieve our infosec goals of risk in our environment
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Administrator in Information Technology (501-1000 employees employees)
Use Cases and Deployment Scope
We currently use for only managing endpoint patching, which provides us multiple features, Auto Deployment, Test & Approve, Missing Patches, Searching patches by their CVE's, etc.
Pros
Patching Endpoints
Remote control
Test & Approve
CVE's Search for Patch
Cons
UEM connectivity
Software Inventory
Return on Investment
Security on endpoints
Third party apps support
Usability
Alternatives Considered
Microsoft Defender for Endpoint
Other Software Used
ManageEngine ServiceDesk Plus, ManageEngine ADManager Plus