ManageEngine RMM Central

What is RMM Central?

RMM Central is a unified solution that helps MSPs manage and monitor multiple client networks from a single console. With capabilities that simplify the everyday management routines of MSPs, including patch management, remote access and performance monitoring, RMM Central’s holistic approach ensures that resources and efforts are minimized and return on investment is maximized.

RMM Central helps MSPs monitor devices such as routers, switches, firewalls, load balancers, wireless LAN controllers, servers, virtual machines (VMs), printers, and storage devices. It also helps with managing desktops, laptops, servers, mobile devices, and tablets.

How does this software help service providers?

For an MSP to maintain a distinguished level of service for its customers in managing their client devices, a unified remote monitoring and management tool is a must-have. RMM Central can provide in-depth visibility into every client network, enabling the user to enhance business and optimize operations. Simplifying the management of every traditional and modern device under the user's belt helps them to provide excellent client service and also in boosting return on investment (ROI).

What can the software do?

• Automate the network discovery process.

• Identify and fix performance issues before they blow out of proportion.

• Monitor and manage both physical and virtual servers across multiple vendor OSs.

• Implement alerting capabilities for faults, alarms, and progress of configurations deployment.

• Automate patch deployment for Windows, Mac, Linux, and third-party applications.

• Troubleshoot remote desktops with multi-user collaboration, file transfers, and video recording.

• Manage and monitor all hardware and software assets.

• Get complete insights on customers’ IT networks with customized reporting.