Marsview Helps Us Get A Beautiful View on How to Be A Better Company!
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
Call transcription is a million times better than we ever had it because of Marsview. A lot of my company is based on how we communicate effectively, and I make it a point for my workers and my partners to speak clearly and effectively. This software has showed me that we are doing a great job. The tone analyzer helps us with how to handle the next part of the conversation in order to be more effective at what we do.
Pros
- Tone analyzer
- Call transcription
- Content moderation
Cons
- Simpler interface
- Transcription not quite 100 percent
- Slow to load (but might just be our systems)
Likelihood to Recommend
I believe communicating effectively is 99 percent of the battle in the field that we are in. I believe that understanding what people are saying and how they are saying it is crucial. I feel Marsview helps us become even better at helping our clients, because it allows us to listen in an enhanced way to properly service our clients.