What is Medilink?
Medilink is a practice management software solution designed to streamline operations for Specialists, General Practitioners, and Allied Health Professionals. According to the vendor, this software is suitable for medical practices of all sizes and offers a range of features tailored to meet the needs of various healthcare professions and industries.
Key Features
Appointments: Medilink's appointment book optimizes workflow and serves as a central hub for managing appointments. According to the vendor, users can easily schedule, reschedule, and cancel appointments, with support for multiple views and features such as color-coding and note-taking.
Billing and claiming: Medilink offers comprehensive billing and claiming solutions integrated with various systems, including Medicare, DVA, ECLIPSE, Tyro, and LanternPay. According to the vendor, users can perform bulk-billing, patient claims, and in-hospital claiming, simplifying the billing process and ensuring accurate reimbursement.
SMS reminders: Medilink provides SMS reminders to reduce appointment cancellations and no-shows. According to the vendor, users can send automated reminders to patients with upcoming appointments, allowing them to confirm their attendance. This feature aims to improve patient attendance rates and enhance practice efficiency.
Letter templates: Medilink offers customizable letter templates, allowing users to generate standardized referral letters and follow-up letters efficiently. According to the vendor, users can create their own custom letter templates using the letter template generator, saving time and ensuring consistent communication.
Secure eMessaging: Medilink enables secure eMessaging for sending referral letters and receiving pathology and imaging results. According to the vendor, users can securely send referral letters via NEHTA government-approved providers like Argus, HealthLink, Medical Objects, and ReferralNet. This feature ensures the secure transmission of sensitive patient information, eliminating the need for physical mail or fax.
Document Management System: Medilink provides a document management system for paperless storage of patient files. According to the vendor, this feature improves organization and efficiency by providing easy access to patient records without the need for physical storage. Users can securely store and retrieve documents, reducing the risk of lost or misplaced files.
Clinical notes and prescriptions: Medilink serves as a secure hub for providers to maintain consultation notes and generate prescriptions. According to the vendor, users can create and maintain consultation notes within the clinical area of the software. The software supports requesting pathology or imaging tests and generating prescriptions. The MIMS drug database is integrated into Medilink, providing easy access to medication information. Users can generate electronic prescriptions using eRx, and practices in Victoria have access to SafeScripts via eRx.
Marketing: Medilink includes a marketing module for targeted marketing campaigns. According to the vendor, users can create custom campaigns and target specific patient criteria, improving patient engagement and increasing sales.
My Health Record: Medilink seamlessly integrates with My Health Record, allowing specialists to access patient health information stored in the portal during consultations. According to the vendor, this feature enhances clinical decision-making and improves patient care by providing easy access to comprehensive health records.
Categories & Use Cases
Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Web-Based, Windows, Android, iPhone, iPad |



