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Merge

Score10 out of 10

2 Reviews and Ratings

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What is Merge?

Merge’s Unified API allows developers to integrate just once and give their customers access to over 150 HRIS, ATS, Accounting, Ticketing, and CRM integrations. Merge is a single API to add hundreds of integrations to an app.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Merge has to offer, as determined by TrustRadius' reviewers.
Based on 2 ratings of Merge's features
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Top Performing Features

  • API access control

    Authentication and authorization systems to ensure that users of the API have permission

    Category average: 8.3

  • Rate limits and usage policies

    Usage quotas to restrict traffic volumes to keep traffic loads manageable

    Category average: 7.7

  • API usage data

    Analysis of traffic patterns to track how API is being used

    Category average: 8.3

Areas for Improvement

  • API versioning

    There are mechanisms to roll out new versions of the API and the ability to migrate applications to new versions.

    Category average: 8.1

  • Usage billing and payments

    Support for payment mechanisms such as monthly fees, or other payment patterns

    Category average: 7.8

  • API monitoring and logging

    Regular test cycles to check that APIs are operating as expected and log analysis providing deeper analysis on system usage

    Category average: 8.1

Reviews

What users are saying about Merge.
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Solves the integrations problem

Incentivized
Verified User
C-Level Executive in Corporate (11-50 employees employees)

Use Cases and Deployment Scope

We used Merge to fetch user attributes from customers' HRIS systems. This is an essential part of doing Identity and Access Management (IAM) at scale. Access is often given based on these attributes. Without Merge, we would need to build integrations with many different HRIS providers and therefore was essential for us.

Pros

  • Customer support
  • Uptime and reliability
  • Ease of integration

Cons

  • Expand breadth of coverage of API integrationsl

Return on Investment

  • Very strong positive impact. We were able to avoid building many integrations to support different HRIS systems

Usability