TrustRadius Insights for MetaCompliance are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Practical and streamlined phishing module: Users appreciate the practical and streamlined phishing module provided by MetaCompliance, which includes real-world examples of potential phishing emails. Many reviewers find this feature helpful in effectively training staff to identify and respond to phishing attacks.
Ability to include content from outside IT and Information Security: The platform's ability to create and include content from outside of IT and Information Security is highly valued by users. This allows for a more personalized training experience that can cater to the specific needs and interests of different departments within an organization.
Regular updates and new content additions: MetaCompliance's commitment to constant improvement is acknowledged by users who appreciate the regular updates and new content being added to the platform. This ensures that the training materials remain up-to-date with the evolving cyber threat landscape, keeping employees informed about the latest security practices.
Previously we had done our own security awareness training. It became too cumbersome with a small team to develop content and deliver the content. MetaCompliance helps us by providing content for us to use and modify the delivery. It also tracking capabilities that were extremely manual for us previously. The campaign functionality is nice in that we can plan out the complete year of training and have it automatically sent out when scheduled. The phishing module and policy management modules were great add-ons for the training and tracking of these areas also.
Pros
Tracking of policy acceptance and training completion
Scheduling of future training with automatic delivery
Engaging content for use in training like videos, Interactive quizzes, quizzes, phish simulation, and their blog
Well crafted phishing examples
The onboarding team's process is smooth and can efficiently work into a busy schedule and not impact the rest of your day. The time to get up and running and start your first campaign is quick and easy. The only limiting factor is yourself.
Cons
Sometimes in the administration interface I forget where things are located
Reporting is all prebuilt reports - sometimes it would be nice to be able to create a custom report
Likelihood to Recommend
MetaCompliance is well suited to be managed by a small IT team. It is also well suited for companies that need to provide their employees with security awareness training. It has the added benefits for companies that may not have a formal policy approval process, MetaCompliance's policy management modules will help there. Lastly, the capabilities of the phishing simulation could be used by any organization that does not have a program in place for phishing.