Microsoft Exchange Reviews & Insights

Score9.2 out of 10

605 Reviews and Ratings

Community insights

TrustRadius Insights for Microsoft Exchange are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Access: Users have appreciated the easy access to Outlook administration tools within Microsoft Exchange, finding it convenient for managing their email and calendar efficiently. This quick accessibility has allowed users to streamline their tasks and stay organized with ease.

Collaboration Features: Many users value the shared contacts and calendars feature in Microsoft Exchange, as it promotes collaboration and coordination among team members within organizations. This collaborative aspect has improved communication channels and enhanced teamwork efficiency.

Reliable Uptime: The robust uptime of Microsoft Exchange products, including Outlook and OneDrive, is praised by users for being reliable and beneficial to their workflow. This consistent performance ensures that users can rely on these tools without disruptions, resulting in increased productivity levels.

Microsoft Exchange Reviews

102 Reviews

Microsoft Exchange 101!

Rating: 9 out of 10

July 20, 2022

Use Cases and Deployment Scope

I have been working as a Microsoft Exchange administrator, providing advanced technical support for Microsoft Outlook and Microsoft Exchange users of our clients. Microsoft Exchange is a great product in the Microsoft Suite, via which all issues related to Microsoft Outlook can be addressed by the administrator. From basic issues like extending mailbox capacity to whitelisting or blocking domains and senders across the organization, this product does it all. The UI is user-friendly and easy to learn.

Pros

Provides enhanced security
Out of office and automatic replies
Shared contacts across organization
Shared Calendars across organization
Easy access to Outlook administration tools

Cons

Mac and Linux integration can me made smoother
Might be a little expensive for small organizations
Web access can be improved to be more like the application

Likelihood to Recommend

Microsoft Exchange is a must for organizations using the Microsoft suite of applications. The easy User Interface helps in quickly and smoothly managing the mailboxes of users and working on any issues around them. One of the best things about this is the ease with which the administrators can block or whitelist domains or particular senders across the domain. This ensures enhances security against spammers and hackers.

Aarti Agrawal

Technical Consultant ll in Information Technology at Hitachi Vantara (5001-10,000 employees)

Vetted Review

3 years of experience

View profile

Is your company big enough to benefit from Exchange Server?

Rating: 8 out of 10

Incentivized

June 30, 2022

Use Cases and Deployment Scope

As expected Microsoft Exchange Server serves as an Email server, enabling us to contact external partners, and hosting our user's mailboxes calendars, contacts, and tasks. It also integrates with our Skype for Business Server that covers our conferencing needs. We have chosen to install a pair of Microsoft Exchange Servers, in order to increase their availability.

Pros

Email Exchange from and to internal and external partners
Host user calendars
Host user mailboxes

Cons

Would be nice if all management options were available in the GUI management.
Would be nice if there were less technical users / mailboxes in the AD.
Would like to see simpler implementation of DAGs.
Access to log files could be easier. A tool to search them / filter logs would be nice to have.

Likelihood to Recommend

Would see Microsoft Exchange as a suitable solution for medium / large companies. Smaller companies are probably better off using a simpler implementation of an Email server. Also, the licensing costs are considerable so smaller companies probably will have a difficult time to manage to pay them. Large companies would be probably the best fit for an Exchange Server implementation.

Verified User

Administrator in Information Technology (201-500 employees)

Vetted Review

15 years of experience

Excellent integrated system for all Microsoft apps

Rating: 10 out of 10

June 23, 2022

Use Cases and Deployment Scope

Maintaining different user's mailbox's was difficult in the past now that the Microsoft Exchange online comes with robust 99.9% uptime with Outlook with office 365 bundle we all can sync all our emails files everything anywhere any device with just one login. Where I manage user's in my project and its pricing is very flexible per user per month like subscription so any user leaving or joining the project can be easily scaled.

Pros

robust uptime for all apps including outlook one drive with email protection filtering and anti- spam subscriptions

Cons

integration with Mac and Linux can be improved

Likelihood to Recommend

In my production environment we manage a very big client and its user's use Office 365 so from an admin perspective the dashboard is robust and where we manage user's lost file backup's and any issue's with adding or removing user's form directory using Office 365.

Outside the production environment we use Microsoft Exchange everyday. Its email functionality with integrated calendar and Teams or Webex meeting scheduling add-in's and calender updates whenever there is a meeting prior to be more productive. Great integration features.

Verified User

Engineer in Information Technology (501-1000 employees)

Vetted Review

1 year of experience

Transparent, effective, secure on premise mailing solutions

Rating: 9 out of 10

June 15, 2022

Use Cases and Deployment Scope

We have been using Microsoft Exchange servers for the past years with an O365 app subscription. It provided us with an efficient way of managing emails with advanced features like voice messaging etc. It has worked well with traditional outlook clients. We could continuously get good feedback from our clients regarding the feature-rich solutions of Microsoft Exchange.

Pros

Efficient mail delivery and handling.
Secure mailing protocols with anti spam features.
Connect relevant mails well making the search faster with its AI features.

Cons

Budget is definitely high for a medium level organization.
On Premise Microsoft Exchange server requires a good pre-required server hardware.
Works best only with other O365 apps integrated.

Likelihood to Recommend

Highly efficient and feature-oriented if we have other O365 apps like one note, calenders included. It will be relatively easy to synchronize emails effectively with calenders and teams for any professionals. Not suitable if it is a non-Microsoft local environment.

Sachin Vinay

Network Administrator in Information Technology at Amrita Vishwa Vidyapeetham (5001-10,000 employees)

Vetted Review

1 year of experience

View profile

MS Exchange is the on-prem standard for Corporate Email Servers.

Rating: 9 out of 10

Incentivized

June 14, 2022

Use Cases and Deployment Scope

Microsoft Exchange is used as the groupware server backbone for a set of collaboration experiences connected to the Microsoft Office 365 product suite. Specifically, it provides the server infrastructure for managing email traffic and calendar events. For accessing applications powered by Microsoft Exchange, individual company users can access locally-installed Windows applications or web experiences via browsers.

Pros

Routing emails to the appropriate individual or group.
Providing advanced email management options, such as filtering and routing.
Providing calendar collaboration, with the ability to control who can see my calendar.

Cons

Exchange spam filtering can be inconsistent at times.
Exchange task integration is lacking key features such as schedule integration.
According to IT colleagues, Exchange servers are tedious to manage and upgrade from a set-up administration perspective.

Likelihood to Recommend

Many organizations have standardized on Microsoft Office as a productivity suite, so employees can access applications such as MS Word, Excel, and PowerPoint. For these companies, MS Exchange is the ideal infrastructure choice to support email, calendar, and task collaboration. Especially for companies who still require or desire an on-premise implementation of MS software.

Verified User

Manager in Product Management (5001-10,000 employees)

Vetted Review

20 years of experience

Microsoft Exchange Server A Great Tool To Manage Your Corporate Emails From A Central Point

Rating: 9 out of 10

Incentivized

June 14, 2022

Use Cases and Deployment Scope

For many years, we used Microsoft Exchange to collect and manage all incoming and outgoing e-mails in the institutions I worked for. We now use Exchange 2016 with over 1000 mailboxes and various databases on-premises. In general, our institutions are satisfied with this product, it is a very useful tool for using and managing mail systems with Microsoft Exchange product.

Pros

Strong community support for Microsoft group's Exchange product.
Microsoft Exchange The product is very easy to install and deploy.
Microsoft Exchange is user-friendly and options like send and receive connectors or mail flow are uncomplicated.

Cons

In general, I think that supplier or business partner relations should be developed.
Efforts should be continued to increase the internal and operational efficiency of the group.
International Compliance and risk management should continue to be improved.

Likelihood to Recommend

You can use Microsoft Exchange Server with peace of mind for e-mail, calendar, communication, scheduling, and collaboration services. Microsoft's Exchange Server is a product designed to provide users with access to the messaging platform from mobile devices, desktops, and web-based systems. Telephony features in Exchange Server support voicemail. Exchange Server successfully offers high availability service with Microsoft Exchange Database availability groups.

Hasan ALTAY

Senior Accountant in Finance and Accounting at EUROFINS (501-1000 employees)

Vetted Review

15 years of experience

View profile

Our organization uses Microsoft Exchange for communication

Rating: 9 out of 10

Incentivized

June 14, 2022

Use Cases and Deployment Scope

Our company's preferred method of corporate communication is Microsoft Exchange. It can be used on both mobile devices and personal computers because of its multi-media capability. It assures that all of our communications, whether internal and external, are safe and uninterruptible. Using Microsoft Exchange, the whole institution's communication may be managed from a single location.

Pros

Thanks to group e-mail, you don't require project stakeholders' contact details. Project managers may quickly give comments and information by e-mailing that group.
It simplifies mailbox management.
Favorite feature: calendar. This function shows which meeting rooms are vacant or full. Meetings are easy to organize.

Cons

In grouped emails, you can't limit the list when you open it.
Slow page loads. Needs work.
Email synchronization can be sluggish, and there's no permanent solution.

Likelihood to Recommend

Sending and receiving emails, as well as keeping track of them, is a breeze with this software. It's a fantastic tool for organizing meetings, sending out group emails, and setting up appointments. It's a tool that's ideal for organizations with a high number of projects and employees to use. As a result, small firms are able to take use of it with little difficulty. The product's various features and user-friendly interface make it a product that can be utilized by everyone.

Emily Bickel

System Administrator in Information Technology at Infosys (10,001+ employees)

Vetted Review

3 years of experience

View profile

An excellent tool for maintaining electronic documents/information

Rating: 9 out of 10

Incentivized

June 12, 2022

Use Cases and Deployment Scope

When setting up a meeting or calendar sharing to see when other members are free or available, we utilize Microsoft Exchange for our daily work email. Also, we use it to keep track of our project-related discussions and to exchange papers with other members of the company. If you're looking for a way to get to know other members of the community, Microsoft Exchange is a fantastic place to start. It saves a lot of paper since you don't have to print everything, and the information is easy to access.

Pros

Supporting devices can be simply connected
The product is Outlook-friendly
Microsoft Exchange streamlines communication across Microsoft-based programs and devices

Cons

It only works with Microsoft products. Google applications are more generic. Oracle Linux is better.
Recent changes aren't trustworthy, and many email issues aren't fixable
Real-time connectivity requires a server

Likelihood to Recommend

For our clients, the switch to an entirely independent (parallel processing) Microsoft Exchange Server was a lifesaver because previous software versions frequently crashed. The clever viva add-on informs me of any things that are still uncompleted in my large email to-do lists. Migrating to Office 365 has never been easier because to the meticulous preparation that has gone into it. Web applications will load more quickly.

Kelly Peterson

System Administrator in Information Technology at EXL (10,001+ employees)

Vetted Review

3 years of experience

View profile

Great enterprise product from Microsoft

Rating: 10 out of 10

Incentivized

June 11, 2022

Use Cases and Deployment Scope

I have been using different email servers including those from Google, Rediffmail, and Microsoft. I found Microsoft Exchange to be the most intuitive and feature-rich platform. Its products ranging from email to calendar and other avenues make it a great all-in-one suite. It's secure with 2FA and recovery codes, doesn't lag, and rarely has downtime.

Pros

Intuitive
Feature-rich
Multiple products under one platform

Cons

Pricing can be slightly lowered

Likelihood to Recommend

Since Microsoft Exchange server is an all-in-one suite of applications and products from Microsoft, it lets users collaborate seamlessly. Microsoft has a wide variety of products and the Exchange server is a great way to bring them all under one roof for enterprises. If the organization uses Microsoft applications throughout then using the Exchange server is of great benefit.

Verified User

Engineer in Engineering (1-10 employees)

Vetted Review

6 years of experience

Your mailbox organized as easy as you want.

Rating: 9 out of 10

Incentivized

June 11, 2022

Use Cases and Deployment Scope

We use Microsoft Exchange to contact our end customers and providers daily, then it is an essential tool for us to keep the communication up to date. Some day we decided to migrate from Exchange to Exchange Online because it seems to be more accessible for the end-users but it didn't work, the users were able to enter the mailbox but all the email subfolders were gone, disappeared, it wasn't there anymore, then all the users got concerned because some of them use to have more than 10 subfolders to organize their emails (customers, providers, warranties, contracts, etc.), we tried to execute a script to migrate the accounts including the subfolders but it didn't work, then they switched back to Exchange On-Premise.

Pros

Ease of use.
Clear interface.
Easy integration between desktop and mobile devices.

Cons

Wizard to migrate a mailbox from Exchange to Exchange Online keeping subfolders.
Wizard configuring a Microsoft 365 mailbox in a mobile device.
The Online version has not had the same options for customizing the interface as On-Premise.

Likelihood to Recommend

I think Microsoft Exchange is well suited when you can set your customized subfolders for one or more mailboxes, it is a very clear interface for end-users and it makes easy email management. The native integration with Teams and calendar is so good because at least 50% of our customers use Microsoft Teams for meetings, then we don't need to create a specific event in another calendar (like Google) to schedule the meeting. The interface is very customizable to make it more friendly for the end-user. I think Microsoft Exchange is less appropriate when you need to configure a new email account and doesn't have some technical knowledge. It is also a problem when you need to integrate a plugin (like Google Calendar) to connect to other platforms because most cases it becomes a very slow performance of Exchange, then you need to uninstall the plugin.

Gerardo Varillas

Product Manager in Information Technology at iDric Soluciones de TI y Seguridad Informática (11-50 employees)

Vetted Review

5 years of experience

View profile

Loading Reviews List....

Your mailbox organized as easy as you want.

Rating: 9 out of 10

Incentivized

June 11, 2022

Use Cases and Deployment Scope

Pros

Ease of use.
Clear interface.
Easy integration between desktop and mobile devices.

Cons

Wizard to migrate a mailbox from Exchange to Exchange Online keeping subfolders.
Wizard configuring a Microsoft 365 mailbox in a mobile device.
The Online version has not had the same options for customizing the interface as On-Premise.

Likelihood to Recommend

Gerardo Varillas

Product Manager in Information Technology at iDric Soluciones de TI y Seguridad Informática (11-50 employees)

Vetted Review

5 years of experience

View profile