Microsoft Power Automate

Score8.2 out of 10

245 Reviews and Ratings

Community insights

TrustRadius Insights for Microsoft Power Automate are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient Work Process Streamlining: Users have expressed satisfaction with the seamless access to various features within the Microsoft 365 ecosystem, allowing them to streamline their work processes efficiently and effectively. They appreciate the convenience of having all necessary tools at their fingertips, which enhances their overall workflow management.

Productivity Boosting Features: Reviewers highly value the AI Copilot capabilities in cloud workflows, as well as features like process mining and automated workflows, for significantly enhancing productivity levels and efficiency in their tasks. By leveraging these advanced functionalities, users can accomplish tasks faster and with fewer errors.

Enhanced Platform Navigation: The improved user interface of Microsoft Power Automate is positively acknowledged by users, enabling them to navigate through the platform more easily and utilize its functionalities with greater effectiveness. This intuitive design not only improves user experience but also boosts efficiency in creating and managing automated workflows within the system.

Reviews

83 Reviews

Power automate a effective tool for automation

Rating: 9 out of 10

Incentivized

May 20, 2025

Use Cases and Deployment Scope

Mostly as the name suggests Power Automate helped me manage my clients tasks by automating them. One such scenario of i define would be automating a email and message trigger if a report takes longer than usual to refresh. Automate helped me creates those scenarios woth least coding and best results with all process working seamlessly automatically as programmed.

Pros

Automatic data collection and sends
Automated emails and texts sendings
Automated monitoring

Cons

Improved marketplace
Release desktop version
Cost

Likelihood to Recommend

Highly recommend service to whosoever is willing to automate tasks with least amount of coding required and easy creation through drag and drop services. Since it is a Microsoft product it not only provides security but also provides number of integrations with vast available connectors. It can be suited for beginners as well.

Hitesh Gautam

Cloud engineer in Information Technology at Insight (1001-5000 employees)

Vetted Review

4 years of experience

View profile

ease of automation

Rating: 10 out of 10

Incentivized

September 4, 2024

Use Cases and Deployment Scope

Microsoft Power Automate had been used in the integration of our Survey feedback into Ms Teams. where users now directly receive the survey as workflows in Ms Teams

Pros

It integrates seamlessly with Microsoft Teams and outlook

Cons

The new interface has limited actions making modifications hard. one has to change to the old feature before features can be found

Likelihood to Recommend

Microsoft Power Automate is highly suited in all organizations because there is little use of codes with provides easy understanding for users without background in codes to easily automate.

Yvonne Kumordji

Service Desk Analyst in Information Technology at eProcess International SA (1001-5000 employees)

Vetted Review

1 year of experience

View profile

Automation tool for everyone

Rating: 10 out of 10

Incentivized

September 3, 2024

Use Cases and Deployment Scope

I use Microsoft Power Automate to automate some data task. An example for this is to automate storing of CSV and JSON files to database that is sent via email. Another is to use this in sending email or notification to our end users. And lastly is sending of Power BI report in form of PDF with different applied filters per recipient. This really helps a lot and powerful to manage basic data automation.

Pros

email automation
data automation
notification via team
sharepoint automation

Cons

improve performance of user interface
transfer full ownership of jobs
adding pdf password creation

Likelihood to Recommend

Microsoft Power Automate is best suited for automating basic task that is in Microsoft D365 ecosystem. Like auto-response to email, creating automation when there is a new file is sharepoint page, storing email attachment to certain repository, accessing and storing REST API endpoint and more. A lot of potential with this tool. We have a analytics solutions that is fully powered by this tool.

Anthony Estrada

Business Intelligence Developer in Information Technology at Asurion (1001-5000 employees)

Vetted Review

3 years of experience

View profile

Microsoft Power Automate Review

Rating: 6 out of 10

Incentivized

August 29, 2024

Use Cases and Deployment Scope

We use Microsoft Power Automate to automate some processes wich require data transfer from one application to another. This automation saves us time and improves the quality, because there are no errors made in the data transfer. We mainly use Microsoft Power Automate to automate processes between webapps, although we also use Microsoft Power Automate Desktop for one process with an on-premise app.

Pros

Data transfer
Low code
Easy to maintain

Cons

Better guide in complex automations
Improve the performance of large process with much iterations
Better on desktop performance and stability

Likelihood to Recommend

Microsoft Power Automate works well if you want to process much within the Microsoft architecture.Within this architecture there's a lot possible within the Microsoft Apps. When you are looking for an automation on desktop apps or with third parties, Microsoft Power Automate is less suited. There are a lot of integrations possible, but there are also quite a lot of integrations missing, that's a pity.

Verified User

Consultant in Professional Services (51-200 employees)

Vetted Review

2 years of experience

In my opinion, Microsoft Power Automate will throttle your SharePoint List

Rating: 2 out of 10

Incentivized

August 29, 2024

Use Cases and Deployment Scope

We thought Microsoft Power Automate would meet our needs for workflow automation. We manage a large project for our client with about 1,500 projects we have to track from start to finish in a 12-month cycle. our SharePoint tracker has over 100 fields. We wanted to use Microsoft Power Automate to monitor the tracker and start workflows when dates were added to certain fields. Think review and approval before the project goes to the next step. Our team is in the sharepoint list every day making updates. Our experience was that Microsoft Power Automate failed us. It would often throttle the workflows and when someone was supposed to get an email to review something it would be delayed.

Pros

Email notification
Setting up process flows

Cons

Throttling - in our experience, makes it unusable for a project with a lot of rows and a lot of activity.

Likelihood to Recommend

In my experience, it's well suited for a list with few fields and few rows. Not good for our team with 1,500 rows and 100 fields of data. We switched to Nintex as they were able to not have the throttling issue. In my opinion, throttling is a deal killer for Microsoft Power Automate. I think if you cannot do work flow real time it's not worth the effort to use Microsoft Power Automate.

David Hofmann, MSMOT

Senior Advisor in Professional Services at Cherokee Federal Strategic Programs (10,001+ employees)

Vetted Review

3 years of experience

View profile

Power Automate.

Rating: 8 out of 10

Incentivized

August 28, 2024

Use Cases and Deployment Scope

To automate manual processes within my company. Many processes involve a Word document form or Excel spreadsheet. By using Power Automate, we can streamline the processes by creating MS forms and SharePoint lists with responses automatically populating for us by Power Automate. The service also allows us to send email reminders for some processes.

Pros

Automated emails.
Read from excel table.
Read from sharepoint list.

Cons

Improve copying from clipboard - not always possible.
Provide better error messages.
Show progress while in an apply to each loop.

Likelihood to Recommend

Our end goal is to automate processes as much as possible. Using Power Admin, we can automate where our data goes, where it is read from, and how our data is inputted/outputted. Power Admin has lots of connectors that help us, e.g., read and populate from/to file shares.

Verified User

Analyst in Information Technology (5001-10,000 employees)

Vetted Review

2 years of experience

Power Automate.

Rating: 10 out of 10

Incentivized

August 23, 2024

Use Cases and Deployment Scope

We use Power Automate to build workflows and business process management-based processes. We have categorized development into two models: the Citizen development model and the IT Pro model. Citizen developers can only create Automated cloud flows, Instant cloud flows, and Scheduled cloud flows and can only use standard connectors, whereas IT Pro developers can use standard flows, desktop flows, and premium connectors.

Pros

Customer follow-up.
Finance approval Process.
Payment booking.

Cons

Some standard/build-in connectors must be provided free.
Flow run history must be maintained more than 30 days.
More features in PowerShell module.

Likelihood to Recommend

We replaced all the classic SharePoint and Nintex-based workflows with Power Automate. This saved extra licensing costs and getaways from managing legacy workflows. Power Automate Designer is very user-friendly and requires no additional learning curve. We also use it to replace RPA solutions created with other platforms using the Power Automate Desktop application.

Verified User

Program Manager in Information Technology (10,001+ employees)

Vetted Review

16 years of experience

Process Automation & Linking Different Systems

Rating: 8 out of 10

Incentivized

August 22, 2024

Use Cases and Deployment Scope

We use Power Automate to join different business systems together which otherwise wouldn't have worked together. For example, when we receive emails from certain parties, we're able to notify the entire team via our chat software, with attachments automically saved to our data storage.

Pros

Linking different systems
Automation
Process improvements

Cons

Complex
Some integrations have limited functionality

Likelihood to Recommend

We've found it works brilliantly when the trigger is an email received. The actions that can flow from that trigger are numerous.

Additionally, we have timed automations for regular actions which are reliable and ensure nothing is missed.

Verified User

Manager in Finance and Accounting (11-50 employees)

Vetted Review

6 years of experience

Power Automate: A near perfect solution to automation from Microsoft

Rating: 9 out of 10

Incentivized

June 15, 2024

Use Cases and Deployment Scope

There are multiple business problems that Power Automate addresses in my organisation. These range from using power automate to access data from older systems and process these into spreadsheets; and also link various activities on office 365 products to generate sharepoint lists and booking forms etc. The scope is to use Power Automate to automate laborious functions that would entail significant administrative effort otherwise.

Pros

Provide some pre-generated automated flows that require little tinkering to make functional for specific use cases
Using co-pilot to generate automated flows or explain some flows in more detail.
Allow for manual and automatic testing of flows to check for bugs.

Cons

I would really like to see a feature where blocks in power automate provide you with outputs of a flow if you provide an input (or examples of these)
At times the documentation can be quite limited with little to no help
Some smart recommendations as you are working on a flow would be nice. The copilot can be quite limited but hope this improves.

Likelihood to Recommend

Power automate works well for pretty much all laborious tasks that require interaction between different microsoft services across their offering. There are some limitations - for example desktop access is better suited to power automate desktop - and integration is okay here. When dealing with sensitive datasets, power automate can access files/change/add/delete, so have to be careful. Although, has somewhat of a visual approach to coding, still requires understanding of programming aspects in order to improve functionality in many areas, so not recommended if users lack experience.

Verified User

Employee (501-1000 employees)

Vetted Review

5 years of experience

Best Tool that is easy to integrate among other apps

Rating: 8 out of 10

Incentivized

May 20, 2024

Use Cases and Deployment Scope

We use Microsoft Power Automate to share alerts, reports from Powerbi whenever a KPI has crossed a target or seeks attention. When we conduct surveys on feedback of processes and improvements areas it helps to connect with Forms & SharePoint to records the data. It helps in web scraping and save time.

Pros

Creating, Editing and troubleshooting the flow is simple and easy
Integrating with other Microsoft tools is flawless like PowerBI, Forms, SharePoint.
Does not require human intervention at all and processes can be completely automated

Cons

Integration with 3rd party services other than Microsoft owned

Likelihood to Recommend

When we conducted survey the responses need to measure like a KPI so integration Forms to SharePoint via Microsoft Power Automate enabled like data transmission which can be consumed in PowerBI for visualization and reporting. We had operation, data related KPI developed for Plants, Factory, Supply chain Hubs since daily users doesn't open the PowerBI reports daily so by setting the threshold on Yellow and Red Flags and triggering the alert via email allowed attention from the users and improve issue in the process.

Dhruv Sharma

Analyst in Product Management at Molex (10,001+ employees)

Vetted Review

2 years of experience

Verified on LinkedIn

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