Mimecast Advanced Email Security

Score8.6 out of 10

196 Reviews and Ratings

What is Mimecast Advanced Email Security?

The Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.

Categories & Use Cases

Videos

Anti-malware
Anti-malware is a type of software program designed to prevent, detect and remove malicious software
Category average: 9.1
Customizability
Customizing email security gateways can improve detection capabilities
Category average: 7.7
End-to-End Encryption
In end-to-end encryption the data is encrypted on the sender's system or device and only the recipient is able to decrypt it
Category average: 8.4

Sandboxing
Sandboxing is a software management strategy that isolates applications from critical system resources and other programs providing an extra layer of security
Category average: 7.2
Management Tools
Management tools include administrator dashboards, reports, etc.
Category average: 8.4
Data Loss Protection
A set of tools and processes used to ensure that sensitive data is not lost, misused, or accessed by unauthorized users.
Category average: 7.5

Most Frequent Users

Top 3 industries using Mimecast Advanced Email Security.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Professional, Scientific, and Technical Services

21.7%

140 installations of 644

“We use Mimecast as a secure email gateway for our M365 environment.”

#2 most frequent

Finance and Insurance

12.3%

79 installations of 644

“We use Mimecast Advanced Email Security for email spam and malware filtering, as well as for email encryption for emails containing sensitive information.”

#3 most frequent

Manufacturing

12.1%

78 installations of 644

“Between flagging and blocking constant spam, addressing potential phishing scams, and ensuring the transmission of our emails being sent and received, we adhere to a standard of security with the likes of SPF, DKIM, and DMARC and, on most occasions, enforced TLS.”

Pros

Effective phishing and impersonation protection (35% of reviewers)
Strong spam filtering and blocking capabilities (31% of reviewers)
Valuable URL scanning and protection (22% of reviewers)

Cons

Unintuitive web portal navigation cited by some users (13%)
Difficulties in setting up policies reported by some users (13%)
Some users find the product's ease of use to be mixed

Jim Barry View profile

Sr Manager IT Infrastructure in Information Technology at restor3d (201-500 employees)

Use Cases and Deployment Scope

After initially depending on O365 filters only we were consistently flooded with Spam and Phishing attacks regardless of how hard our security admin worked to respond. Through the use of Mimecast Advanced Email Security this has fallen to next to zero. Additionally, by tracing failed messages we were able to find misconfigurations in our environment which had been affecting our client service.

Pros

Detection and blocking of dangerous content
Prescanning of links in e-mail
Enhanced ability to maintain block and permit lists
Detailed tracking of messages and event

Cons

The user interface is not always as intuitive as I would like
Client Service is slow to respond even to P1 requests

Return on Investment

By separating the wheat from the chaff so to speak, we can focus on important e-mail as opposed to junk.
We are regularly able to demonstrate the volume of e-mails and the amount of content blocked.
We have not had a single machine take-over as the result of a user clicking on a dangerous link.

Usability

Alternatives Considered

Microsoft 365 Business Premium, Barracuda Email Security Gateway, SonicWall Email Security Appliances, Cisco Meraki MX and Cisco Routers

Other Software Used

ManageEngine M365 Manager Plus, ManageEngine AD360

Casey Aiken

Network Security Administrator in Information Technology at Brad Hall Companies (1001-5000 employees)

Use Cases and Deployment Scope

We use Mimecast Advanced Email Security to filter through all incoming and outgoing emails within our corporate Enterprise. This is an essential tool for any organization. However, Mimecast Advanced Email Security is not great. The web portal is EXTREMELY unintuitive and difficult to navigate. The different folders and pages are not well named or laid out. The filters are inconsistent and we are constantly having to add more policies to change filtering rules. There has been nothing we can do to avoid having to spend tons of time daily looking through Mimecast Advanced Email Security blocked emails. Also, our Mimecast Advanced Email Security support concierge or helpdesk team have been extremely unhelpful. either they tell us our settings look good and nothing needs changed or they just completely ignore our emails and ghost us. They refuse to take responsibility when there are issues with the product. As soon as our contract ends we are going with Checkpoint IMMEDIATELY. After having so many issues we have done extensive research and we know Mimecast Advanced Email Security is not the way to go. I know several other IT professionals who have similar grievances with Mimecast Advanced Email Security.

Pros

Blocks emails
Warns that emails originate outside the organization

Cons

web portal sucks to navigate
inconsistent filtering
support is very unhelpful and unfamiliar with the product.

Return on Investment

increased security
tons of man hours spent messing with stupid stuff and releasing emails that shouldn't be held. Sometimes we whitelist a sender and stuff is still held.

Usability

Other Software Used

Arctic Wolf Incident Response powered by Tetra Defense, Arctic Wolf Managed Risk

Karl Joseph

Head of Programme Management in Professional Services at Restore Plc (1001-5000 employees)

Use Cases and Deployment Scope

[...] are an information management company and we deal with data of all classifications every day, we need to ensure we take the utmost care with data and Mimecast Advanced Email Security helps us to combat Cyber threats and ensure our data and customer data is safe.

Pros

Filters spam
Combats threats
Provides detailed analytics
Providers awareness training for our Staff

Cons

The dashboard and over GUI could do with some improvements
The way that multiple accounts are configured each with differing access can be confusing
The outlook plugin authentication does not always work well

Return on Investment

increased email security
advanced protection against risks
granular reporting
advanced user awareness and training

Usability

Other Software Used

AvePoint Cloud Backup, Fresh Intranet, Azure DevOps Services

Aaron Doyle

IT Manager in Information Technology at Brad Hall Companies (1001-5000 employees)

Use Cases and Deployment Scope

We use Mimecast Advanced Email Security for all email security. We have had to set up a number of different policies to allow email flow into our organization. The process for this is very cumbersome and takes way to long to complete. In our experience, almost every time support needs to be called for help. It is not very user friendly. Should be way easier to set up different policies.

Pros

Block Spam
impersonation protection
attachment protection

Cons

Create Policies

Return on Investment

424,00 emails found 52 malware detected

Usability

Verified User

Professional in Information Technology (501-1000 employees)

Use Cases and Deployment Scope

Mimecast Advanced Email Security is a valuable security product for any organization. Email is the number one way to get hit. The fastest way for bad actors to obtain information and gain access to your network. Protect yourself and your organization before it gets to end users. Be proactive about it.

Pros

URL protection.
Impersonation protection.
Anti-spoofing.

Cons

IP restrictions.
Rules
Dashboard

Return on Investment

Save money.
Data protection.
Security

Usability

Barracuda ESG (discontinued)

Proofpoint Email Protection

Abnormal Security

Microsoft Defender for Office 365

Mimecast Advanced Email Security

What is Mimecast Advanced Email Security?

Categories & Use Cases

Videos