TrustRadius Insights for OU Campus are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
OU Campus is a versatile content management system that has been widely adopted by our organization to update and manage the content for our entire university website. Users from various departments and colleges across campus utilize OU Campus to edit their respective web pages and manage web content. The primary interface of OU Campus is used by content contributors campus-wide to effectively manage their web page content. This has empowered users to take ownership of their web pages and ensure that the public website content remains fresh, relevant, and accurate.
One of the key advantages of using OU Campus is the significant decrease in the time it takes for new content to be published live on our website. The intuitive user interface and minimal learning curve make it accessible for non-technical users as well. Additionally, OU Campus offers excellent customer service with quick and effective responses to user questions, which has been greatly appreciated by our campus community.
Another use case of OU Campus is its ability to create links for professors, faculty, staff, and community members to access department information. It also allows for quick uploading of materials to the web, saving time in creating and updating web content. However, one limitation of OU Campus is the inability to upload the same document without changing the original document name.
Overall, OU Campus has proven to be a valuable platform for managing web pages and content across our entire organization. Its scalability, user-friendliness, extensive documentation, and time-saving capabilities make it an essential tool for content management throughout our campus community.
Our university uses OU Campus to update the content for our entire site. The university outreach department and some other contributors from colleges, departments are responsible for editing web pages.
Pros
User-friendly editing.
Handle a large number of decentralized users, while being incredibly fast and easy to use.
CMS server separably from the content. So your website is live!!
Cons
Multiple browser previews. Slow and not always accurate.
Nice to have option to update from mobile.
Likelihood to Recommend
OU Campus is the best CMS product I've seen, especially when you have a large organization with less staff and resources. Also, its power, if one team likes marketing, handles all pages and that saves a lot of time and effort. I strongly like the components/snippets. Tags all dynamic modules.
Our organization uses OU Campus to host our website (since 2016). We recently underwent an entire site redesign, still using OU Campus. I work with the website on a daily basis and am pleased with its performance.
Pros
Able to be customized
Easy to use/update
Quick response from tech support
Cons
Easier to make certain images mobile responsive
Simplified user interface
Likelihood to Recommend
This website works well in an academic setting. It's easy to add pages as your site expands/grows. It's really easy to use and modify pages once you know what you're doing, but it can be a little tricky to get the hang of it at first. It is definitely useful to have in-person or virtual training before you dive in.
We launched OU Campus in February of 2015, along with a responsive redesign of our main site. We have a web staff of two, but I was able to train over 100 content owners across campus in a very short time. Since we've launched, OU Campus has been so well received that we are currently working to move our Alumni & Development sites into the CMS. Purchasing OU Campus was a great decision. The learning curve for non-technical users is very small, and our campus community loves using OU. On the technical side, template creation can be a little difficult, but the customer service is top notch. I can count on someone to answer any question I have quickly and effectively.
Pros
The JustEdit feature makes updating content a breeze. With a small staff, we rely on others to update their content. OU Campus makes it easy.
Site-wide find and replace. I use the site-wide find and replace feature for all sorts of things - links, enrollment numbers, department names. It's really helpful.
Customer service. The staff at OU Campus answers questions quickly and is always willing to discuss the most effective ways to take on new projects.
Cons
Multiple browser previews. The browser/os preview seemed like a feature we could really use, but it is slow and not always accurate.
Forms. The form builder lacks some advanced features, like captcha, but they are updating the form builder.
Mobile access. As of now, OU Campus doesn't allow for users to log in from a mobile device. I don't want to update websites from my phone, but it would be nice to have access to some features on the go.
Likelihood to Recommend
For a college campus, OU Campus is the best CMS product I've seen, especially when budgets continue to be cut and we are all trying to do more with less staff and less resources. It's impossible for a small web team to keep up with changes across campus, so it's very nice to be able to give users access across campus to update their content without sacrificing the university brand.
OU Campus is used exclusively throughout Southeastern. I manage our scholarship, financial aid, work study, and veteran services web site. It has proven to be a much easier user friendly product than what we previously employed.
Pros
Instructions for OU Campus are clearly defined
I am able to publish small corrections myself without having to send it to another approver.
Cons
I still struggle with uploading documents to the system.
Our university uses OU Campus to edit web pages for all departments and colleges. It is used to divide each of our six colleges each with their own editors and content creators. These individuals will have different permissions based on their role in the university to edit pages; edit pages and submit them to "publishers" or edit everything. It is very flexible in the sense that it is scalable so there isn't just one person editing everything all the time.
Pros
Assets are easily managed and can be edited independently of the page they exist on.
Version history is handled well. Allows for a comment section to note what changes have been made.
Dependency tags are perfect for media that is used in several places. Upload a photo once, use it in multiple places, edit the photo or its description in one place.
Cons
Formatting. The page can sometimes look very differently when published than what it looks like while editing. Some improvements have been made in this area with version 10 however.
Find and replace. The command+F needs to find text on the page while editing, not present an actual find and replace dialog box. At least give me the option to simply "find" the text I'm looking for. The dialog box just gets in the way most of the time.
There is not a way to "unpublish" items. At least not a way that I can think of. I would like the ability to pull a page offline without deleting it. Seems like it should be done simpler.
Likelihood to Recommend
OU Campus is well suited for large organizations with multiple pages that should be updated by the content experts themselves. It is less appropriate if your marketing or communications team handles "all" of the website editing. OU Campus should be used if multiple (think 10 or more) editors will be used.
OU Campus Content Management System is used across our campus to update the content for our entire university website.
Pros
OU Campus is quite simply a very easy product to manage and maintain for our users across campus.
The easy-to-use interface makes using the product easy. As the administrator for OU Campus, I can set up user access and preferences according to user knowledge and expertise.
Using OU Campus daily gives us the ability to keep our website up-to-date with quick access and easy usability.
With version 10 of OU Campus, OmniUpdate has continued to grow and expand according to user needs.
Likelihood to Recommend
Considering the product is geared toward higher-education, the potential customer should ask about tech support, ease of set-up and end-user needs.
I worked as a Web Developer at The College at Brockport for over 3 years. During that time I maintained both departments' websites and main university web pages. I also taught many department leads core web skills so that they can take the bulk of maintaining their own web sites. Initially, we were plain HTML/JavaScript shop. It was very difficult for non-tech people to understand how the web works and how web pages need to be created and updated. Once we introduced OU Campus Content Management System, we saw a dramatic change. Not only it was very very easy for us to train non-tech people basic web development skills, but also many more employees wanted to learn such skills. OU Campus builds and offers fantastic software. In my experience and the experience of those whom I thought how to use it, the Content Management System offered by OU Campus is very intuitive and easy to use. It has a nice user interface, and great documentation explaining the user how to use each feature the user is interested in. With OU Campus Content Management System creating and maintaining web pages is a breeze. I would totally recommend it to anybody who wants to save time creating and updating web content.
Pros
Very easy to create and maintain web pages.
Very intuitive interface.
Easy to teach non-tech people how to use it.
Users love it.
Cons
Better integration of JavaScript debugging.
Better integration for dynamic web content.
Likelihood to Recommend
OU Campus Content Management System is very easy to use and teach non-tech people how to use it. Once deployed properly, IT departments at colleges and other institutions with big web presence can offload most of the web maintenance to department heads. This saves a lot of time and effort on the IT department's side.
VU
Verified User
Employee in Information Technology (5001-10,000 employees)
OU Campus is being used to create links for professors, faculty, staff and community members to see viable information for our department and it is being used across the whole organization. The only business problem that OU Campus address is the ability to upload materials to the web in a matter of seconds. The only problem that I have with OU campus is not being able to upload the same document without changing the original document name. If OU campus would allow users to keep the original name and upload the document, then I would love it.
Pros
I love that fact that whenever I upload something, it is available to the community members within a matter of seconds.
Cons
OU Campus could use some improving on their upload changes as far as naming the document because when you are trying to upload the same document with minor revisions, OU Campus requires you to change the name of the document within OU Campus which creates multiple documents in the workfolder.
When naming documents to upload into OU Campus, it would be nice if we could name out documents the way we would instead of having to put an underscore to indicate a space in the document. Most users of OU Campus has not had proper training to know that you need to do that.
OU Campus is the primary interface through which our public website(s) are edited and upon which web content is managed for our entire organization. Although there has been no real support 'from the top' of the organization regarding this product's adoption across our institution, OU Campus use has spread by word of mouth, and prospective users contact me on a regular basis requesting training on and access to the system for editing their website content. To date, we have had a 100% user adoption rate across the campus. Basically, everyone who has started using OU Campus is still using it today. The specific business problems that OU Campus continues to address are: (1) empowering users and content contributors campus wide to manage the content on their respective web pages, (2) decreasing the amount of time it takes for new content to be published live to our website, and (3) our public website content is more fresh, relevant and accurate as a direct result.
Pros
SIMPLE TO USE - non-technical users of the product learn the functions and features easily, and they continue to use OU Campus on a regular basis.
PLATFORM-AGNOSTIC & NOTHING TO INSTALL - OU Campus can be connected to anything that can be accessed via FTP, and that content can be managed through a web browser.
ENTERPRISE-LEVEL SOLUTION - content can be repurposed to multiple outputs (mobile, PDF, CSV, HTML) in a single step, OU Campus has site-wide dependency management tools built-in. Web-based image editor is built-in. Simple to multi-step workflow and content scheduling (publishing/expiring content) is built-in. Web content snippets (bits of code) as well as digital 'assets' management (images, scripts, code sections, data, etc.) is built-into OU Campus. Site export and ZIP Import (with auto-extraction) is built-into OU Campus.
OUTSTANDING CUSTOMER SERVICE - If you ever need a question answered, OmniUpdate's support team is second to none. My experience over the past 8 years has been that I get a response within the business day (and typically within an hour).
Cons
I used to have an issue with the 'Browse...' button on the initial 'Insert/Edit Link' interface, but that's already been fixed/resolved/improved.
I think the reporting interface could use a facelift - at this point you can pull out CSV files and manipulate them in Excel (which works well), but providing something more visual for displaying system-wide data/reporting would be great (I believe there is something in version 10 that addresses this, but we're not yet migrated over to that version).
I think a visual template editor (with drag-and-drop capabilities) would be a great addition to this product. Something that allows for reshaping CSS DIVs, drag-and-drop of page elements (in HTML5/CSS3 and/or for XSL functions).
Likelihood to Recommend
I have been a staunch supporter of OU Campus since our first year as a customer (2006) and I have been continually impressed with how closely they match their development of the product to customers' requests. I don't know of any other company that delivers so much continuous improvement on their software, and all of those improvements have a direct and immediate benefit to their customers.