Monsido

Score8.8 out of 10

8 Reviews and Ratings

Community insights

TrustRadius Insights for Monsido are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Comprehensive and Intuitive Platform: Users have praised Monsido for its comprehensive and intuitive platform. Many reviewers have stated that the platform offers a wide range of features and tools that are easy to navigate and understand. Some users have mentioned that they appreciate how all the necessary website quality and accessibility governance functionalities are integrated into one platform, making it convenient to manage their websites effectively.

User-friendly Interface: The user-friendly interface of Monsido has been highly regarded by users. Numerous reviewers have emphasized that the platform is designed in a way that is easy to use, even for those with limited technical expertise. Users have complimented the intuitive layout, clear instructions, and visually appealing design of the interface, which contribute to a smooth user experience.

Helpful Support Team: The client success team and support team at Monsido have received praise from many users. Several reviewers have commended their engagement, helpfulness, and knowledge when assisting with any issues or questions. Users value the prompt responses they receive from the support team and appreciate their dedication in resolving problems efficiently.

Reviews

5 Reviews

Monsido makes life easier if you manage a website!

Rating: 10 out of 10

Incentivized

December 28, 2022

Use Cases and Deployment Scope

We use Monsido to help us manage our web governance - broken links, SEO errors, content policies, site inventory and assets, performance, analytics, and overall quality assurance for the site. We rely on Monsido to ensure that our web site is as error-free as possible and this tool makes that pretty straightforward.

Pros

Finds broken links
Finds misspelled words
Finds content policy violations

Cons

Recently reset over 1,000 policy violations I previously reviewed and decisioned
It counts website elements as pages
Would like ability to decision in bulk

Likelihood to Recommend

Monsido is great for a smaller shop where non-technical staff are charged with all website responsibilities. It makes it easy to track and fix errors which can have a significant impact on our site’s SEO. It recently reset over 1,000 decisions I previously made on content policies, which was frustrating, but the pros greatly outweigh the cons of this service.

Verified User

Director in Marketing (51-200 employees)

Vetted Review

6 years of experience

Great User Friendly Software!

Rating: 8 out of 10

Incentivized

July 9, 2022

Use Cases and Deployment Scope

I used Monsido when studying UX design and how to use various software for creating and analyzing website/digital content. I began using it for personal use for website development and tracking quality assurance. As a whole, Monsido has allowed me to effectively analyze website content, adjust accessibility and fix potential issues flagged.

Pros

Flag potential alerts/issues in need of change on the website by running diagnostics
User friendly
Optimize website content
Work Smarter feature to manage team workflow

Cons

It would be efficient if Monsido provide suggestions on how to improve flagged issues to make the software much for user friendly as it gets confusing sometimes to make improvements on your own if you’re just starting off with using the software

Likelihood to Recommend

When first learning Monsido, I was tasked to develop a website with a team that was accessible and ran effectively to the public. This software was very user-friendly to learn and I was able to monitor the website created: address accessibility issues, spelling errors, website speed, etc. Monsido also allowed me to navigate through optimization tasks with my team members to ensure the website run smoothly.

Andreia Afonso

Architecture Student at University of Toronto (5001-10,000 employees)

Vetted Review

1 year of experience

Great analytical capabilities and excellent functionalities to promote accessibility and web governance

Rating: 9 out of 10

Incentivized

April 12, 2022

Use Cases and Deployment Scope

In general, our experience using this tool has been very good, the tracking and analysis caldudas are really useful and have helped us to see and identify problems that we had not caught in a long time and that need to be eliminated as soon as possible. Monsido is synonymous with efficiency when it comes to scanning and reviewing websites, especially in terms of accessibility and quality control; it has allowed us to improve our websites and build a better online reputation. Their customer service is excellent, they have been there to clarify any doubts and help solve any problems in a timely and efficient manner. Monsido is a tool that has greatly benefited our organization and has played a key role in the good online positioning we now have.

Pros

Monsido is a tool to drive accessibility and web governance that is amazing in every aspect.
On the visual side, it has a user interface that is friendly and makes the usability of the platform much easier and enjoyable.
On the functional side, it has many useful features and functions when scanning domains, continuously monitoring websites, identifying factors that may be negatively affecting our websites, reviewing the accessibility of websites, among others.
It generates reports that have been fundamental in every action plan of the team.
In the aspect of attention and support, it is one of the best, it has a great work team, I am delighted.

Cons

So far there has only been one thing that I have not liked so much about this software and that is that the export functions are somewhat limited, although this is not very relevant. Other than this, I haven't experienced anything I don't like so far; everything works correctly.

Likelihood to Recommend

It is incredibly easy to use software and has some of the best customer service around. Visually it is intuitive, the user interface design is good; it makes adoption and use by end users easier. For identifying spelling mistakes and other accessibility and web governance issues it is very effective. Recommended.

Ramsay Lanier

Software Developer in Engineering at nclud (51-200 employees)

Vetted Review

4 years of experience

Best accessiblity tool for websites with great customer service

Rating: 10 out of 10

April 4, 2022

Use Cases and Deployment Scope

Monsido is an easy to use tool for getting insights into organisation website. We can monitor the website for accessiblity issues, spelling errors and any type of broken links. It is user friendly and great tool for tracking websites. I also like the approach of monsido on providing SEO on top of quality assurance.

Pros

Monitor website for spelling issues
User friendly tool for quality assurance
Great customer service

Cons

Integration not available with google search analytics
Reports can be more interactive
Not being able to go to pages with errors in a single click

Likelihood to Recommend

It is bedt suited for monitoring the website for accessiblity issues, pelling errors and any type of broken links. It is user friendly and great tool for tracking websites. Monsido customer service is great and initially a customer success manager will guide you through tool features for better understanding. There are some features where regex is needed and also integration with third party tool like google search analytics should be available.

Piyush Mittal

Senior Consultant in Information Technology at Aujas Cybersecurity (501-1000 employees)

Vetted Review

2 years of experience

Verified on LinkedIn

Monsido ticks all the boxes

Rating: 9 out of 10

Incentivized

July 4, 2021

Use Cases and Deployment Scope

Monsido is used to monitor the entire website for content, SEO, and accessibility issues. It reduces the workload on the team of content managers by highlighting and prioritizing content optimization tasks. With a website as large as this, it does pose some issues as we need to upgrade to a higher-tier product, but this is currently under discussion. I appreciate the speed of reply by the Monsido team when queries arise and find their customer support excellent. While the accessibility monitoring is easy to understand if you know what you're looking for, some content authors or managers without specific training in this area would struggle to understand how to correct these issues, or even where some are arising from.

Pros

Content policy scanning: You don't have to do a site search for a particular phrase you want to change or erase. Instead, you can create a policy and rescan your site and Monsido will find it for you.
SEO issue monitoring: The prioritization of tasks is accurate and focussed on the customer experience rather than feeding the Google algorithm.
Customer service: Any questions are answered promptly and fully. They always check that you are happy with the resolution before closing the ticket.

Cons

The performance tracker is still a relatively new product (still in Beta at time of writing) so it will be interesting to see better guidance on how to use this monitor.
Writing content policies relies on regex knowledge which can be daunting for a new content manager, so a more extensive list of examples used by other organizations might be useful.
The knowledge base can be difficult to navigate when looking for an issue. Clearing older posts might make this easier to search.

Likelihood to Recommend

The data visualization by Monsido is excellent for both executive summaries and for user operation. It can be used by a first-time user with relative ease, however, training (which is offered by Monsido) and guidance by experienced users really unlock the product's potential for an organization. I would not recommend opening the tool suite in an executive meeting, as some of the metrics that are tracked are enticing for them but require contextual understanding for their relevance to the wider health of the website.

Melissa Nile

Content Advisor at Department of Education & Training, Victoria (10,001+ employees)

Vetted Review

2 years of experience

View profile

Loading Reviews List....

Monsido ticks all the boxes

Rating: 9 out of 10

Incentivized

July 4, 2021

Use Cases and Deployment Scope

Pros

Content policy scanning: You don't have to do a site search for a particular phrase you want to change or erase. Instead, you can create a policy and rescan your site and Monsido will find it for you.
SEO issue monitoring: The prioritization of tasks is accurate and focussed on the customer experience rather than feeding the Google algorithm.
Customer service: Any questions are answered promptly and fully. They always check that you are happy with the resolution before closing the ticket.

Cons

The performance tracker is still a relatively new product (still in Beta at time of writing) so it will be interesting to see better guidance on how to use this monitor.
Writing content policies relies on regex knowledge which can be daunting for a new content manager, so a more extensive list of examples used by other organizations might be useful.
The knowledge base can be difficult to navigate when looking for an issue. Clearing older posts might make this easier to search.

Likelihood to Recommend

Melissa Nile

Content Advisor at Department of Education & Training, Victoria (10,001+ employees)

Vetted Review

2 years of experience

View profile