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MUGA Reviews & Insights

Score8.7 out of 10

3 Reviews and Ratings

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Community insights

TrustRadius Insights for MUGA are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Valuable Tool: MUGA has been deemed a valuable tool by many users, particularly during times when web-based communication software was in high demand.

Easy-to-Use Functionality: Users greatly appreciate the user-friendly interface of MUGA, which distinguishes it from other similar software options. They find it easy to learn and use, making it accessible for both experienced and new users.

Flexible and User-Friendly: MUGA is praised for its flexibility and user-friendliness as a video conference tool suitable for daily use. Its versatility, reliability, good connection, security, and ease of use make it an ideal choice for onboarding new employees within or outside the company.

Reviews

1 Review

MUGA is a beast!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Communication with various people in the organization that are overseas.

Pros

  • Reliability
  • Good connection
  • Security
  • Ease of use - easy set up for new employees inside the co and out

Cons

  • Connectivity at times there are speed + connection issues
  • Price - at times our invoice is different than expected and it is tough to reconcile
  • Service - difficult to get someone on the phone for customer service needs

Likelihood to Recommend

It is great for international use. It has good features, and the security is above and beyond. The service level if I/we have a problem could be better as their customer service is not quick to respond, but other than the occasional glitch, it is the best platform we have experienced and much better than MS Teams. Ease of use - easy set up for new employees inside the co and out.
VU
Verified User
Partner in Corporate (51-200 employees)
Vetted Review
MUGA
2 years of experience