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Mux Video

Score9 out of 10

3 Reviews and Ratings

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What is Mux Video?

Mux Video is an API that enables developers to build unique live and on-demand video experiences. With Mux Video, users can post a video or live stream with an API call, and watch it within seconds. Mux Video handles the encoding, storage, and delivery.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Mux Video has to offer, as determined by TrustRadius' reviewers.
Based on 3 ratings of Mux Video's features
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Top Performing Features

  • Streaming quality reports

    Quality control reports are available to monitor fluctuations in video streaming quality.

    Category average: 8.7

  • Video access controls

    Admins can set permissions and restrictions to control who has access to video content, from where videos can be accessed, etc.

    Category average: 9

  • User management

    Recognizes different types of users, such as internal viewers (employees), external viewers (customers or prospects), administrators, content creators/editors, etc. and allows for variable access based on the type of user.

    Category average: 8.4

Areas for Improvement

  • Video portal

    Users can create a portal to showcase or highlight certain videos, either by selecting a specific video or videos and placing it in a marquee position or using data-based criteria like viewer ratings to determine video placement.

    Category average: 8

  • Internal video

    Supports an internal use case, e.g. hosting and distributing videos to employees for training purposes or corporate communications.

    Category average: 8.9

  • External video

    Supports using video for external use cases, e.g. broadcasting to a general audience, customer communications, advertising to prospective customers, etc.

    Category average: 8.8

Reviews

What users are saying about Mux Video.
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Perfect OOO Scalable and Reliable CDN Solution

Incentivized
William (Matt) WoodView profile
Sales Engineer in Sales at Bizzabo (201-500 employees employees)

Use Cases and Deployment Scope

Mux Video is used as our Content Delivery Network. We also leverage the analytics area of Mux to ensure that our content is being delivered in an appropriate fashion. We were in need of a reliable and scalable solution that had multiple CDNs and points of presence in their network, all of which Mux provided.

Pros

  • Content Delivery
  • Analytics and Reporting
  • Scalability and Reliability
  • Customer Support

Cons

  • Enhanced Training and Tutorials
  • Wider Suite of HLS Low Latency Options
  • Embedded Tooltips/Informational Icons

Return on Investment

  • Perfect Point Solution that Filled a Product Gap
  • Positive Scalability and Reliability
  • Improved Tracking and Metrics

Other Software Used

Looker, Notion