N-able Mail Assure

Score3 out of 10

10 Reviews and Ratings

Community insights

TrustRadius Insights for N-able Mail Assure are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Many users have found the interface of Mail Assure to be simple and user-friendly, with features laid out in an easily navigable manner. This has made it easy for both IT users and end users to manage their own domains.

Effective Email Filtering: The email filtering capabilities of Mail Assure have been highly praised by users. They appreciate its ability to recognize threats in real-time and prevent network collapse caused by malicious links. Users feel that it provides effective protection against incoming and outgoing email threats.

Easy Setup and Management: Users appreciate the ease of setup and intuitive web interface of Mail Assure. Once the initial setup is done, they find it easy to control and monitor the protection against email threats. The system does not require extra configuration to start filtering right away.

Reviews

3 Reviews

Mail Assure is great!

Rating: 10 out of 10

Incentivized

April 27, 2020

Use Cases and Deployment Scope

We are using SolarWinds Mail Assure for our whole organization to filter email destined for our on-premises exchange server. I am excited that they are working on an add-in for Outlook that works similarly to the add-in they have for Office 365. It is a very flexible filter and it works great.

Pros

It does a good job of not having false positives.
I really enjoy the flexibility of the filters.
The cost of this solution is very low.

Cons

I am waiting for the Outlook plugin as those are more similar to what we were used to.
I wish there were links inserted at the bottom of each message to have a single link to train as spam or not spam instead of needing to export the email file and then use those files to train through their website (a single click is much easier than a complex set of actions).

Likelihood to Recommend

SolarWinds Mail Assure is well suited to medium and large sized organizations that need a configurable and flexible mail filter. It is likely to not be appropriate for marketing firms that want a set it and forget it sort of filter that needs no adjustment.

Verified User

Manager in Information Technology (201-500 employees)

Vetted Review

1 year of experience

Mail Assure is a good option for mail protection

Rating: 4 out of 10

Incentivized

December 17, 2019

Use Cases and Deployment Scope

We are using Mail Assure with our managed services practice to support our clients. We have several clients that are looking for email protection and we provide that with Mail Assure. We set it to work with their on-site Exchange, Office 365, or GSuite mail systems for spam filtering and security.

Pros

Spam filtering
Adaptive learning for security

Cons

Bit of a learning curve.
Needs close watch for a bit after implementation.

Likelihood to Recommend

Works really well for spam filtering in emails for our clients. If you have a lot of employees you want to prevent phishing and spam from getting to them. We recently had a client that had their whole company blacklisted by Microsoft because a good number of their staff fell for phishing emails. We implemented Mail Assure and this has nearly eliminated the emails they had been getting.

chris maddox

Senior Consultant in Information Technology at Moser Consulting (201-500 employees)

Vetted Review

1 year of experience

Mail Assure works for me

Rating: 8 out of 10

Incentivized

December 6, 2019

Use Cases and Deployment Scope

We sue it as a spam filter currently and are looking to enable the archive eventually. Currently, my entire office staff uses it to cut down on the number of junk emails they receive.

Pros

Incoming mail spam filtering.

Cons

SMTP scanning trips some spam filters.
Releasing a quarantined spam email often requires admin intervention.
Console access is cumbersome for end users.

Likelihood to Recommend

It takes a bit of effort to make it go and work properly. After implementation, clients need to be aware it may cause issues in the short term with sending out an email if you set up SMTP scanning, but in the interest of protection, it is worth the aggravation especially if you're worried about your users getting their email compromised.

Howard Magnes

Senior I.T. Manager in Information Technology at ET&T (11-50 employees)

Vetted Review

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