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Nextiva vFAX

Score8.2 out of 10

4 Reviews and Ratings

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What is Nextiva vFAX?

Nextiva's vFAX enables users to send and receive secure, electronic faxes from anywhere on any device, to free users from fax machines.

Categories & Use Cases

Reviews

What users are saying about Nextiva vFAX.
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Cost Efficient and Convenient

Incentivized
Michelle Simpson, Esq.View profile
Managing Attorney in Legal at Poe Simpson Law (1-10 employees employees)

Use Cases and Deployment Scope

I use the Nextiva vFAX to send and receive faxes. I can send faxes using the online portal or by email. And I can view the faxes sent to me on the online portal, but they are also emailed to me. It is very convenient to use and is cost efficient for a service I need in my practice but do need use often.

Pros

  • Convenient
  • Cost effective
  • Easy to use

Cons

  • Better functionality for the online portal
  • Better connection for larger documents
  • More consistency for sending faxes via email

Return on Investment

  • It is great to be able to provide clients the option to fax documents, especially those not familiar with how to or who have the ability to scan and email the documents instead
  • It is very convenient to be able to send and receive the faxes via email
  • It is great to have a very cost efficient way to send and receive faxes

vFaxing and VoIP made simple

Incentivized
Chad Crewell
IT Director in Information Technology at Lawrence County Health Department (51-200 employees employees)

Use Cases and Deployment Scope

Nextiva has simplified faxing for our agency, we have many different departments offering different types of health care services all with their own faxing needs. The HIPAA compliant faxing meets all of our needs and the integrated vFax portal serves as an additional method for staff to fax without leaving their desk or as a backup to access faxing remotely.

Pros

  • Reliable 24/7 faxing services
  • HIPAA compliant faxing
  • great customer support
  • Ease of use

Cons

  • Fax Bridges do go out from time to time requiring rebooting to reconnect to the service
  • account alerts when fax bridges go down would be nice
  • the ability to authorize multiple users to the vfax portals

Return on Investment

  • Saves us thousands yearly compared to old fax services we were using
  • allows us to fax with ease and simple setup

Other Software Used

Microsoft 365 Business Premium, Adobe Analytics, Datto RMM