From Ascentis, NOVAtime was a set of workforce management solutions providing timekeeping, payroll, leave management, and employee scheduling needs. Ascentis was acquired by UKG in March of 2022, and along with NOVAtime, will be discontinued.
IT & Marketing Coordinator in Information Technology at Howry Residential Services (201-500 employees employees)
Pros
It has some really nice scheduling features that allow managers to see the difference between hours expected to work and actual hours worked as well as overtime, absences, and non-scheduled shifts.
There are easy ways you can transfer a manager's caseload/employees to another manager temporarily if that person is going to be out of the office for an extended period of time without giving away too much personal information - just what would be needed for payroll or time off requests (this can be customized by your administrator).
The program itself can be customized in many different ways to meet the needs of the company/organization that it is working with.
The charts/graphs on the new homepage are somewhat helpful and link to useful information.
Cons
You cannot write your own reports. All of the reports are canned ones and if you want one that is not included, you have to go through their design team and pay for it to be added to the list.
Since they have "upgraded" their tabs and added things to their pages, their site has slowed down and it takes much longer for some of their pages to load because of the amount of information that is now stored on each of their individual pages. It is nice to have all that information on one page, but it does take longer for it to come up.
The scheduling system is set up for organizations that have set schedules and/or multiple people on the same schedule (i.e. 3 people who work 9-3; 5 people who work 3-7; 4 people who work 4-11). If you have only one person who works each individual shift, the scheduling feature is not as helpful. It still works to show actual vs. worked hours and such; however, it will not work as easily to help fill in missing spots if one of your employees is on leave and/or absent.
Return on Investment
It has helped us identify which employees have consistently had OT.
It has helped us identify which departments have consistently had OT and/or not utilized their staff to keep OT in check.
Usability
Other Software Used
Microsoft Office 365, Audacity, Skype for Business (formerly Lync), Spiceworks, Google Forms, Google Drive, WordPress, OneNote, TeamViewer, iMovie
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Administrator (1001-5000 employees employees)
Use Cases and Deployment Scope
We utilize NOVAtime for our payroll, timekeeping, and scheduling systems whilst integrating seamlessly with our HR office suite. Previously we had three separate software programs to handle each aspect for our staff, which was inefficient and lead to human errors. I am the main user of NOVAtime for our organization and I work closely with IT, HR, and managers to ensure we are utilizing it to the fullest potential to fit our organizational needs.
Pros
HR suite integration
Employee Self-Service
Timekeeping and Payroll
Scheduling shifts for FT employees
Cons
Generating reports can be cumbersome and is limited in terms of parameters.
Auto generating schedules is a great tool but rather than 'x' number of days I wish a date range was available.
Editing and updating the ASM is very time consuming.
Generating schedules is solely qualification based with little nuance for an employee eccentric approach.
Most Important Features
Timekeeping
Scheduling
Payroll
Return on Investment
Scheduling still takes longer than it had with our previous software, requiring additional man hours.
It has centralized our HR, payroll, timekeeping and scheduling.
A web based software system allows for more flexibility in terms of accessing it remotely and checking staff in.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Professional in Human Resources (201-500 employees employees)
Pros
The report database is very extensive--there is a report for everything
Easy to use
Various ways for EEs and supervisors to access information
Cons
For people who don't use it often, they often forget how to navigate the site
Administrator in Human Resources (201-500 employees employees)
Pros
User interface is great for administrators.
User experience has been really appreciated by our users (managers/supervisors).
User experience has also been really appreciated by our non-exempt employees when punching in and out.
Cons
There does need to be more support and knowledge when it comes to alternate workweek schedule types (9/80, etc.), as there have been a few unique challenges with those.
Return on Investment
We've had great positive impact from our employees and supervisors, who have been really appreciative of improvements over our last timekeeping system.
Less time has been spent in dealing with system issues/errors for timesheets, etc.