Ondato Reviews & Insights

Score9.1 out of 10

4 Reviews and Ratings

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Reviews

2 Reviews

The first 4 years of Ondato use... We work and improve together!

Rating: 10 out of 10

September 17, 2024

Use Cases and Deployment Scope

We use Ondato for the AML screening, clients' remote identification, as well as for ordering the reports from the Companies Houses of almost all countries of the world.

Pros

Easy to use and user friendly platform
Fast response to the requests
Friendly staff and support team

Cons

It would be excellent to get the information to users email after the client's remote identification is completed.
It would be nice to get the reports for Polish Companies House (www.Biznes.gov.pl)

Likelihood to Recommend

It was found the solution regarding monitoring our high-risk clients not using the system-to-system procedure.

Giedre Zineviciene

Public Procurement and Compliance Specialist at Law Firm TGS Baltic (51-200 employees)

Vetted Review

4 years of experience

I strongly recommend Ondato

Rating: 10 out of 10

July 25, 2024

Use Cases and Deployment Scope

We use Ondato for customers identification, WEB/Sanctions/Mass media check. We have more than 7k identified users and use Ondato almost every day. We are very happy of Ondato services.

Pros

Identification process flow. It's simple and easy to follow.
Customer service is simply amazing. We get prompt answers, quick problems solving, friendly communication.
They always care about customers and their needs.

Cons

It would be nice if they could send us an email after some changes happens with customer's profile. Not sure, maybe they have this function and I don't know about it.:)

Likelihood to Recommend

Ondato team is always ready to help and answer any question that pops on your mind. And almost very time they find a solution you need the most.

Laura Lydekaitytė

Operations & Product manager in Product Management at Röntgen (11-50 employees)

Vetted Review

3 years of experience

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