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One Identity Defender

Score9 out of 10

5 Reviews and Ratings

What is One Identity Defender?

One Identity, formerly Dell Software, offers Defender, a multi-factor authentication system.

Categories & Use Cases

Mandatory layer of security to your organization's ecosystem

Use Cases and Deployment Scope

Another protection application using MFA, no different than the rest of the other apps. You download the app and scan the QR code. Once you will try to login to your company account, it sends a trigger to your phone if it is really you. If you say yes, you are able to login. Given almost everyone is working from home, this is an added layer of security even if someone gets access to your password.

Pros

  • Instant Trigger
  • iPhone notifications are received. Generally didn't get notifications with Okta/PingID
  • simple registration process
  • Apple watch actionable notifications are really great

Cons

  • They should add timeout. After certain time, irrespective user was working on company data or not, it should trigger a notification. Once I login, it's generally the next day, it asks for a trigger
  • From a UI perspective, rather the buttons borders to be red and green, it would be great to see if the background is colored accordingly. In dark mode, the colors are pretty dull.

Most Important Features

  • serves in identifying who is using the device
  • helps secure the data

Return on Investment

  • Apps like these are there to protect the data of the organization. From that standpoint, this serves its purpose well.

Gets the job done nicely!

Pros

  • Fast to connect
  • Easy to use
  • Doesn't slow down my computer

Cons

  • Remove the need to enter Windows password
  • Sensitive to interruptions in internet connectivity

Return on Investment

  • Defender allows me to connect to the clients environment
  • Without Defender I would not be able to support my client

Alternatives Considered

Bomgar Remote Support Software

Other Software Used

Bomgar Remote Support Software, F5 BIG-IP