TrustRadius Insights for OpenBOM are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Excellent Customer Support: Users have praised the excellent customer support provided by OpenBOM, with many stating that they received quick and clear responses to their queries. Custom videos and solution development were also appreciated by some reviewers.
Simplicity and Flexibility: The simplicity and flexibility of the software make it accessible for small to medium-sized businesses, according to users. This enables them to easily integrate OpenBOM into their existing workflows and import new databases, improving efficiency.
Continuous Updates and Improvements: Reviewers value the continual updates and improvements made by the OpenBOM team. They appreciate that the software stays up-to-date, ensuring that users always have access to the latest features and enhancements.
OpenBOM is a key tool for use in several facets of the company: It allows for us to have a central location of approved parts for production, authorized & disqualified vendors in our vendor list, and obviously our production BOM. By having this centralized, it allows for all users to have a single point of reference, avoiding conflicts or uncoordinated databases of information.
Pros
Flexibility with an ability to work within defined structure
Configuration management
Vendor management (active/watch/disqualified)
Accessibility to the design team for discussions/ understanding of functions.
Default "custom use" of fields (vs. requiring the user to check this each time a new parameter is selected).
Likelihood to Recommend
OpenBOM is well suited for users who require the ability to have a "structured sandbox" when it comes to part, BOM, and vendor management. By having this structure, it allows for consistent capturing of key information, in a structured way, while also being dynamic where approved users can modify the information without too much overhead. We're using it for a medical device.
We are trying to use OpenBOM for cross-department collaboration between engineering, mechanical design, and purchasing/procurement.
Pros
E-BOM management with an intuitive interface.
Import/export from/to popular systems.
Cons
Pricing plans have grown significantly in a year's time.
Purchase orders/inventory control features are only available at 450 USD per month - it's a starting price point for some popular cloud ERP solutions with much wider functionality, where BOM management is just one of the modules.
2FA/MFA is, again, only available at 450 per month - BOM being a core part of IP and it's hard to overestimate the importance of having a reliable cloud solution, backed by several factor auth.
Likelihood to Recommend
I believe the main fit is a collaboration between a limited number of departments (most likely, between EE (up to some extent) and ID/MD; less so - for purchasing/procurement). Some important features are present only at higher-priced tiers, at which price point some better-known/established alternatives can be considered.
[OpenBOM is] used be mechanical engineering team to track BOMs [and] used by manufacturing team to order parts / track inventory[.]
Pros
Simplicity
Ease of implementation
Ease of updating
Cons
Some little buggy quirks
Public parameters are annoying
Rev control provisions are not super robust or easy
Likelihood to Recommend
[OpenBOM is well suited for] small companies with limited resources to implement PDM packages. Transitions from spreadsheet based bom to a more legit package.