OpenExchange

OpenExchange is a solution that aims to facilitate collaboration in virtual and hybrid meetings and events, regardless of technology, complexity, location, or time of day. According to the vendor, OpenExchange caters to companies of various sizes, from small businesses to large enterprises. It is used by professionals in industries such as financial services, corporate communications, professional services, healthcare, and technology to effectively manage their virtual meetings and events.

Key Features

Professionally Managed Virtual and Hybrid Meetings & Events: According to the vendor, OpenExchange offers end-to-end project planning and management for virtual and hybrid meetings and events. They assist with technology selection and configuration, handle registration coordination and attendee check-in, and provide continuous monitoring and real-time issue resolution.

Enhanced Participant Experience: OpenExchange allows participants to join meetings and events without software installation. The vendor states that they provide personalized agendas, audio and video support, unique meeting links, and branded customized microsites.

Webcast / Livestreamed Events: According to the vendor, OpenExchange's global team ensures engaging webcasts and livestreams with no installation required for participants. They offer broadcast quality production, custom screen layouts, multiple video feeds, presenter and moderator tools, and additional features like speaker bios and high-definition video resolution.

Interactive Meetings: OpenExchange allows participants to use their preferred video conference platform and excels at managing complex multi-track simultaneous meetings. The vendor states that they provide video ambassadors, real-time attendance view, meeting lobby and breakout rooms, and individualized settings for corporate communications security protocols.

Data and Analytics: According to the vendor, OpenExchange offers comprehensive analytics to understand audience involvement. They track livestream engagement, provide embeddable surveys and polls, track live attendance, and offer API access for integration with other systems.

Technology and Integration: OpenExchange's cloud-based meeting and event management applications support full integration via API with third-party and in-house systems. The vendor provides a participant portal, presenter tools, a real-time status dashboard, and API access to analytics and downloadable reports.