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OpenGov

Score10 out of 10

2 Reviews and Ratings

What is OpenGov?

OpenGov headquartered in Redwood City offers their accounting and multi-fund reporting platform, for governments.

Categories & Use Cases

Top Performing Features

  • Expense management

    The software can log and track business expenses and reimbursements, including travel-related expenses, with the ability to tie them to particular projects.

    Category average: 8.5

  • Accounts payable

    This includes the automation and tracking of payment to vendors and suppliers, with features such as payment scheduling, check printing, open purchase order alerts, document management, direct ACH bill payment, and vendor records.

    Category average: 8.7

  • Accounts receivable

    This includes the management and automation of invoices and collections, with features like statements, invoices, receipts, payment reminders, customer records, auto billing, and refund checks.

    Category average: 8.7

Areas for Improvement

  • Standard reports

    The software offers pre-built reports with metrics standard to the category.

    Category average: 8.5

  • Intercompany Accounting

    Automatically balance and reconcile GL for intercompany transactions

    Category average: 8.4

  • Standardized Processes

    Centralize financial management to facilitate standardized financial processes

    Category average: 8.2

OpenGov Procurement is a Dream come True

Use Cases and Deployment Scope

Procurement. It has made our procurement process so much faster, saved our agency money, increased efficiency, and decreased the amount of staff time to create bid solicitations.

Pros

  • Engagement with customers.
  • Continuous Improvement of product.
  • Listens to customer needs.

Cons

  • Reaching out to customers.
  • Training.

Return on Investment

  • Improved efficiency

Usability

OpenGov has opened up our ability to do data analytics and created a data driven environment.

Use Cases and Deployment Scope

OpenGov is being used across the whole organization to track spending, both current and past. It is also being used community wide as a transperancy tool.

Pros

  • They are very Customer Service centered.
  • OpenGov is helpful with training and understanding their product.
  • OpenGov is responsive to changes in the government sector and update their product regularly.

Cons

  • As they development new products I think they have a tendency to forget what brought them to the table.

Return on Investment

  • I think OpenGov has given a small city like ours the ability to track and report like the big guys.
  • OpenGov has provided searchable data at my fingertips with the ability to provide answers instantly.
  • With OpenGov we now have 5 yrs of financial data to use

Usability