TrustRadius Insights for OpenText ALM Octane are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Well-Designed User Interface: Several users have praised the product's well-designed and intuitive user interface. They have found it easy to navigate and perform tasks quickly, enhancing their overall user experience.
Responsive Customer Support: Many reviewers appreciate the helpfulness of the customer support team. They have found the support team to be responsive and knowledgeable, allowing them to resolve any issues or questions in a timely manner. This positive experience with customer support has added value to their overall satisfaction with the product.
Intuitive Task Performance: A significant number of users have mentioned that they find it easy to perform tasks on the product. The intuitive nature of the interface allows them to quickly complete their desired actions without any confusion or complications.
Micro Focus ALM Octane is currently used by the firm, to which I am under contract, for the Quality Assurance team. In that role, it is used by developers both on- and off-shore and Quality Assurance analysts for project management and rapid turn-around for their regular releases of in-house software used in kidney dialysis clinics around the world. They use Agile with scrum masters in the development phase and with test cases for QA analysts.
Pros
It integrates very well with Micro Focus ALM.
It integrates with Elastic Search -- a bit difficult to achieve, but it does it.
Cons
The integration to Synchronizer is very difficult to implement.
The integration to Jira was very hard to get working.
Likelihood to Recommend
If someone is already using ALM Octane, then it is worth the pain to go through the upgrade process to get the current versions. If you need it to tie into Jira, it can do that. Just be prepared for a rough road. If you have some other product that you use for DevOps, PM, and QA, you will probably be better off sticking with what you have. DaVita also uses TFS, but not in a full implementation (i.e. not with a build server for code deployment), so for them, ALM makes a lot of sense. If you are using TFS with a build server, there are other methodologies that won't end up making you want to pull your hair out trying to make it integrate with what you are using.
It's an excellent tool for tracking the life cycle of an application. We can integrate it with DevOps tools as well to do continuous testing to ensure the quality of builds. It has a very easy to use and friendly interface.
Pros
Bug-logging and keeping track of the bug status.
Integration with DevOps to do continuous testing.
Keeping coordination between development and testing teams.
Cons
Hoping for them to add some widgets that'll make it a bit easier to use.
Enhancement in the REST API is required.
Likelihood to Recommend
For big applications and projects where different teams work in a different location, it is very helpful for them to keep all the processes in one place and makes it easy to keep track of all team member's processes.