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OpenText Email Archiving and Management

Score9.7 out of 10

3 Reviews and Ratings

What is OpenText Email Archiving and Management?

OpenText's Email Archiving and Management solution suite presents an enterprise information archiving (EIA) option as an extension of the company's ECM / Content Services solutions, with options available for Microsoft Exchange, Lotus Notes, and Google Apps, as well as supporting instant messaging (IM) archiving.

Categories & Use Cases

Complete email management solution with full control over our data.

Use Cases and Deployment Scope

I am responsible for managing all of the emails for a large-scale organization and have been tasked with finding a solution for handling all of the mailboxes not just from a storage standpoint but also from an archival standpoint. I was recommended to look into OpenText Email Archiving and Management and I am so glad I did because this is a comprehensive email management solution that has been helping me handle the challenge of managing a large number of email accounts.

Pros

  • It Reduces the risk of email tampering or illegal destruction.
  • Cost-effective email storage.
  • Easily manage a large number of emails and able to find specific with advance search.
  • User Friendly.

Cons

  • The onboarding process needs expert help.
  • All other features are excellent for our business.

Most Important Features

  • Easy to use.
  • Powerful email management solution.
  • Cost-effective.
  • Gives complete control over our data.

Return on Investment

  • Saves our time and money by managed and retain all of our important business emails in one place.

Other Software Used

Akazio Cloud Archive

Once implemented, works fine.

Use Cases and Deployment Scope

Once set up it works properly. It's nice to have an out-of-band archiver that resides outside the corporate email system. Assigning users to be able to retrieve and view is not a problem. Administrators can download and review messages when needed.

Pros

  • Off-site email archiving
  • Archiving for retention purposes
  • A form of journaling

Cons

  • Implementation can be a little sluggish.
  • Indexing can take a moment if injecting old data.

Most Important Features

  • Archiving
  • Off-site
  • Full index

Return on Investment

  • Not sure if applicable