OpenWater Reviews & Insights

Score9 out of 10

4 Reviews and Ratings

Community insights

TrustRadius Insights for OpenWater are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Helpful Email Notifications and Form Management: Users have found the email notifications and form management features of the platform to be extremely helpful in their workflow. Several reviewers have mentioned how these features streamline communication and organization, making it easier for them to stay on top of tasks and deadlines.

Highly Configurable and Responsive Platform: The platform's high configurability and responsiveness to customer needs have been praised by multiple users. They appreciate that the company is continuously adding new features and functionalities based on their requirements, allowing them to tailor the platform to suit their specific needs.

Robustness with Customizable Options: The Open Water platform is highly regarded for its robustness and full-featured nature. Numerous reviewers have highlighted how it offers detailed and customizable options, enabling them to adapt templates according to their unique preferences and requirements. This flexibility enhances user experience by providing a tailored solution that fits their specific use cases.

OpenWater Reviews

2 Reviews

Thanks to OpenWater we can perform the competitions without any problem

Rating: 10 out of 10

Incentivized

March 21, 2022

Use Cases and Deployment Scope

We use this software for our institute's competitions and awards ceremony and we have been able to find just what we needed. A software that helps us to have all the information of the participants, judges and administrative staff in one place.

Pros

It is a very easy to use software with a user friendly interface for all people regardless of their knowledge of programs. Our senior judges have been able to log in without any problems.
The technical support is excellent, as it has allowed us to clarify all doubts about the use and installation of the software, always helping us in everything.
It has very useful integrations and has the facility of linking to our pre-existing database.

Cons

We had problems with the installation of the software and its integrations, so it was necessary to call technical support, who attended us quickly and efficiently.
Some contestants complained of not being able to enter the system until after many attempts and not being able to fill out their information and forms efficiently, as the system deleted them.
It can be a little slow at times in software, when there is more than one user in the system, but this happened only a few times.

Likelihood to Recommend

This software is highly recommended to all schools, institutions and companies that carry out contests and awards, as it will speed up the selection, evaluation, awards and rewards tasks. It allows the entire contest to be done digitally, saving a lot of time and costs.

Inés Prieto

R&D / Product Development Engineer - Quality in Engineering at TE Connectivity (10,001+ employees)

Vetted Review

1 year of experience

View profile

Top points to know about OpenWater

Rating: 9 out of 10

Incentivized

February 9, 2022

Use Cases and Deployment Scope

OpenWater helps us in managing online events and competitions which are end to end managed on the OpenWater platform with participants and judges all accessing a single platform for the same. Earlier we used to have disparate applications or manual efforts to arrange such events. It also keeps a track of earlier events and awards making it easier to plan such events.

Pros

An omniChannel platform for end-to-end digital event management.
Easy to use and intuitive user interface which works well for new users as well.
Best support system which is very responsive for any problems or issues.

Cons

The reporting capabilities can be improved to make analysis easier.
Customization is a bit difficult and requires help from OpenWater support and the solution team.
From an administration point of view, the interface and navigation can be simplified.

Likelihood to Recommend

OpenWater is well suited for digital events, award programs that can be managed end to end on a single platform. It's easy to use and host those events on the OpenWater platform, also it's easy to track historical events hosted on the platform. The reporting and analysis provide great insights in optimizing events and great experience to everyone across the organization.

Verified User

Consultant in Marketing (201-500 employees)

Vetted Review

2 years of experience

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