Oracle FLEXCUBE Reviews & Insights

Score8.3 out of 10

8 Reviews and Ratings

Community insights

TrustRadius Insights for Oracle FLEXCUBE are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Adaptability and Customization: Users have appreciated the adaptability and customization capabilities of the core banking functionality, allowing them to tailor the system to their specific needs effectively. This level of customization has enabled users to streamline processes and enhance overall efficiency in their banking operations.

Reliable Biometric Face Recognition: Some reviewers found the biometric face recognition feature to be reliable and useful, enhancing security measures and streamlining authentication processes. The seamless integration of this feature has contributed to a smoother user experience.

Impressive API Integration: Customers have praised the API integration and customization flexibility in retail banking as impressive, enabling seamless connectivity with external systems and services for a more integrated banking experience. The ability to easily integrate various APIs has provided users with enhanced functionalities and improved operational efficiency within their banking workflows.

Reviews

5 Reviews

Oracle Flexcube Review

Rating: 9 out of 10

Incentivized

May 30, 2022

Use Cases and Deployment Scope

I am a frequent user of FLEXCUBE, I use it to make development to automate the existing manual processes within the organization. Oracle Application is currently used for various purposes such as HR Module, Payroll Module, and procurement module and makes integration with the other applications/software for the enhancement of the processes.

Pros

Core banking functionality.
Data privacy and regulatory.
Biometric face recognition.

Cons

Need effort for regression testing and impact analysis.
Improved on the UX side of the branch channels.
Agility in case of multiple customization.

Likelihood to Recommend

The system is very user-friendly and provides help in performing UAT and making the processes live, payment method opt without interacting with humans. Automation of the processes is marvelous.

SHEHROZ AKRAM

HR Applications Specialist - Oracle HRMS & OD (Human Resource) at Meezan Bank Ltd. in Human Resources at Meezan Bank Limited (10,001+ employees)

Vetted Review

5 years of experience

View profile

FLEXCUBE all in one banking solution

Rating: 8 out of 10

Incentivized

March 27, 2022

Use Cases and Deployment Scope

After version 14.4 of Oracle FLEXCUBE, it was the best option for our financial institute. It covers universal parameters of our business needs plus retail banking operations. It is a very stable and trusted architecture banking system. It's easy to use and customization is not a big problem. Learning to develop new functionality according to your business is a big key factor that comes naturally to even people who are not tech-savvy.

Pros

Retail banking.
API integration.
Customization flexibility.
User experience.

Cons

Cloud base system.
Customer support.
Data migration.

Likelihood to Recommend

For customization of user/business needs, it is one of the best solutions plus it's reliable and robust. Cloud system is needed according to modern needs.

Muhammad Adil Mujeeb

Senior System Analyst in Information Technology at United Bank Limited (1001-5000 employees)

Vetted Review

2 years of experience

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Fun Review

Rating: 10 out of 10

Incentivized

November 21, 2021

Use Cases and Deployment Scope

I support users of Oracle FLEXCUBE, most of my clients are primarily financial institutions. I have also implemented the solutions across banks in the African region. Oracle FLEXCUBE has been the choice for many financial institutions in the [region] due to the fact that it [addresses] both the basic operations and complex operations of banking. It is a robust system, multi-lingual and in terms of the technology stack, it stands as one of the best amongst core banking applications.

Pros

Scalability
Multi Lingual
The modules covers all areas of banking
Integration with other solutions

Cons

Reducing complexity with installation
Reducing bugs especially those that have existed across the many different versions over the years.
Providing a more standardized way of treating common errors e.g ED-12001

Likelihood to Recommend

Oracle FLEXCUBE is fantastic in almost all areas of banking from retail banking to corporate banking to Islamic banking. The technology stack it runs on is also brilliant however it will be of great help if the installation process is simplified to reduce the time to market during implementation. Also with regards to integrations, there should be more materials readily available for the non-standard integrations like the process of clearing files from ATM/POS

Verified User

Consultant in Professional Services (51-200 employees)

Vetted Review

8 years of experience

Good to obtain feedback

Rating: 5 out of 10

Incentivized

September 18, 2019

Use Cases and Deployment Scope

We are using Oracle Flexcube as core baking system. I noticed that it is flexible and parameterized. This can be integrated easily with any other system, is user-friendly and has a good back-end. One thing that I do not like about Flexcube is that frontline system workflow is not really fit for a commercial bank operation, it needs many customizations to fit the bank workflow requirement.

Pros

Parameterised
Flexible product set-up
Multiple modules available
User-friendly

Cons

Improve workflow for frontline user
Established own implementation resource rather than use a partner
It would be good if Oracle maintained a local support office in Cambodia

Likelihood to Recommend

As I mentioned in the earlier section, this is a good application and parameterized but need more room to improve in frontline workflow and no local support office.

Verified User

Manager (51-200 employees)

Vetted Review

1 year of experience

10+ years of User Experience

Rating: 6 out of 10

Incentivized

September 17, 2019

Use Cases and Deployment Scope

Oracle FLEXCUBE (including the entire suite of related modules) is used in a highly customized environment for accounting and financial operations. It is used for member services and not used for back-office.

Pros

It's adaptability is useful, and it's customization perform well.
It is generally reliable.

Cons

It is utterly non-intuitive and not user-friendly for the front-end user. This applies to v.11.
Customization, though reliable, is costly.
Millennials have a hard time to adapt to it given that they are used to the intuitive app world.

Likelihood to Recommend

Works for vanilla banking needs. It can work with complex operations.

Verified User

Manager in Finance and Accounting (1001-5000 employees)

Vetted Review

5 years of experience

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