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Oracle SGD

Score6 out of 10

3 Reviews and Ratings

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What is Oracle SGD?

Oracle Secure Global Desktop is a secure remote access solution for enterprises for use within and without the corporate firewall, also for virtualization.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Oracle SGD has to offer, as determined by TrustRadius' reviewers.
Based on 3 ratings of Oracle SGD's features
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Top Performing Features

  • Secure remote access with Smart Card authentication

    Establish secure remote connection via Smart Card authentication and Smart Card logon.

    Category average: 7.7

  • Over-the-Internet remote session

    Establish secure remote connection with computers outside the network firewall.

    Category average: 9.4

  • Remote management of servers & workstations

    Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.

    Category average: 8.4

Areas for Improvement

  • Initiate remote control from mobile

    Mobile application for remote controlling computers from mobile device (iOS, Android)

    Category average: 7.6

  • Monitoring and Alerts

    Monitor CPU usage, memory utilization to proactively address issues. Receive alerts indicating attention needed.

    Category average: 6.9

  • Instant message

    Ability for administrator to communicate via instant message with remote user.

    Category average: 7.3

Reviews

What users are saying about Oracle SGD.
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SGD - The Product that Invests in You

Incentivized
Verified User
Analyst in Information Technology (10,001+ employees employees)

Pros

  • Very secure.
  • Simple layout that is easily understood by different levels of experience.
  • My company works with Linux and Windows - Oracle Secure Global Desktop easily operates on both platforms.

Cons

  • Is not supported on Apple devices.
  • Support on Android - the functionality feels flimsy and the layout isn't as user friendly as I thought it would be in comparison to when it is used on a desktop platform.
  • Initially, when first using the product a year or so ago, I received a lot of complaints of random error messages. Though that problem seems to have been solved in the interim.

Return on Investment

  • Efficiency is definitely a good description. The easy to use platform allows fellow employees to move through their online apps with ease.
  • Applying new online apps is a lot easier, as we do not have to rely on a central server to pull information.
  • As our client is national, it's good to have quick, reliable cloud access to all sensitive materials without worrying about security issues.