OverIT

OverIT provides software solutions for end-to-end FSM at scale. Boasting 20 years of FSM expertise in complex, enterprise-level challenges and knowledge on driving efficiency into field service organizations globally, OverIT states they invest in IoT, machine learning, and AI technologies to lead companies to the future of FSM.

For technicians, the mobile app, is simple, offline, and unifies multiple apps in one screen. The app provides the best experience while debriefing work orders, sharing data, and reviewing asset history, all with embedded GIS and map layers.

Dispatchers are empowered to optimize and organize field operations. The software's scheduling and dispatching aims to decrease response times, increase dispatcher efficiency, and raise technician effectiveness. The platform handles dispatching high volumes of volatile service orders, optimizes dynamic crews and is powered by GIS, while leveraging Machine Learning technology to automate the most common processes.

Asset management is simplified with the solution. Its asset maintenance module enables service on highly complex assets and mission-critical processes. The module specializes in linear assets like pipes, power lines, train tracks, roads, and more, through integrations with GIS, IoT, EAM, APM, and BIM.

Real-time collaboration helps field workers to solve any problem. The OverIT field collaboration module provides all essential knowledge-sharing to address skill scarcity: upskilling field workers while on the job, providing guided procedures, and enabling back office visual/audio support. OverIT's wearables also provide workers with a safer environment by use of intelligent voice activation.