#1 most frequent
United States of America
91.8%123 installations of 134
What is Paytronix Customer Experience Platform?
Paytronix, from the company of the same name in Newton, is presented as an all-in-one, multi-channel marketing platform that transforms customer engagement into meaningful guest experiences. It can be used to create employee dining rewards, or it can serve as a platform to enable rapid processing of digital orders.
Categories & Use Cases
Videos
Who Buys & Uses Paytronix Customer Experience Platform
#2 most frequent
Canada
2.2%3 installations of 134
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
2.2%3 installations of 134
Paytronix Builds Business
Use Cases and Deployment Scope
Not only do we use Paytronix for our gift cards, but also for our amazing Reward Card program for our customers. Gift cards help secure sales for future dates. They are easy to use, load, and track for our customers. Our Rewards program not only benefits our customers but also our community with our Give Back Program for the local food bank. Reward cards build loyal customers for us.
Pros
- Online agency for customers
- Excellent web services for administration
- Detailed customer service reports
- Fraud detection
- Number of reports available
- Customer service available
Cons
- Building reports could be easier
- Integration with some systems can be tricky
- Account filters for reports
- Could be better at outreach to customers
Most Important Features
- Loyalty Program
- Gift Card Program
- Customer Retention
- Customer Outreach
Return on Investment
- Helps us establish customer loyalty for those new to the area
- Assists in building sales for the next quarter with gift card promotions we run
- Brand loyalty
Other Software Used
Xero, Oracle Food and Beverage POS Systems, with MICROS Simphony, Peachworks, from Beyond
