In my experience, Good product, but poor customer service
Use Cases and Deployment Scope
Pearson Revel is a part of my classroom instruction. It grants students eBook access and facilitates reading of the textbook. As a typical online homework platform, it aims to streamline my teaching. Primarily, I leverage it for assigning reading tasks with the objective to to optimize student engagement and comprehension of the textbook materials.
Pros
- Ease of assigning reading
- Ease of tracking level of student engagement
- Ease of use for instructors
Cons
- Lacks the ability to adjust reading assignment (i.e. how many concepts I can pick and choose for each chapter)
- Lacks adaptability to student's mastery of the chapter materials. It's just a reading app.
- Integration with Canvas is not as streamline as other comparable products such as McGraw-Hill Connect. It needs to use an access code for pairing while Connect doesn't require it which is more streamline.
Return on Investment
- The project is fine. I found other publisher such as McGraw-Hill provides slight better product.
- In my experience, their customer service is not good. I think McGraw-Hill has much better customer service.
- I won't recommend them because of the bad customer service experience that I had with them.
Alternatives Considered
McGraw-Hill Connect
Other Software Used
CaseWare IDEA, Microsoft Copilot, ChatGPT
