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PeopleFluent Reviews & Insights

Score7.9 out of 10

48 Reviews and Ratings

PeopleFluent Reviews

31 Reviews

My best decision to change software so far! PeopleFluent is a tool with great people + software.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use PeopleFluent for salary planning, bonus calculations and total rewards statements globally in our 30+ countries. PeopleFluent has all the capabilities to ensure accurate data and an amazing UI that our people managers (end users) love. Moving out of spreadsheets prepares us for growth, eliminates risk and secures our data. Additionally, with the self-service configurable tools, we are able to place all communication assets in one place.

Pros

  • Self-service tool to add/change configurations without the need for additional professional services
  • Amazing implementation team that makes sure your tool is up and running
  • Reporting such as compensation statements, budget and total rewards statements available for all cycles
  • Configurable feed to our HRIS to make sure data is up to date
  • Opportunity to leverage the current tool capabilities within the comp module for other comp processes (e.g. Total Rewards Statements)
  • Customer support team is great!

Cons

  • The customer site could be improved. I would like to know of all updates and how I can best leverage them
  • Needs available resources so users can be more self-sufficient (e.g. where to find x database or formula)

Likelihood to Recommend

I totally recommend PeopleFluent for a global multi-currency salary planning cycle, bonus calculations with multiple proration factors, and individual reporting to make available for employees such as salary and bonus statements. In my opinion, for the implementation to be a success, there needs to be an automated connection between HRIS and PeopleFluent - this will ensure data accuracy and correct calculations. Data correction within the tool (incorrect data coming from the HRIS) can be complicated and time-consuming - as well as building templates but completely worth it.

Efficient department and professional management

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

PeopleFluent allows for tracking of staff, department flow charts, the ability to set and manage goals and competencies. From a user standpoint, it allows me to have autonomy and access to my professional goals and workflow. From a supervision standpoint, I can easily keep track of my staff and their progress.

Pros

  • Organization of department structure
  • Goal management
  • Tracking of competencies

Cons

  • Updated interface
  • Easier way to rate competencies
  • More access for modification or ranking of goal completion

Likelihood to Recommend

It is well suited for a moderate size department to allow for access to information on the organizational structure and professional development. It allows employees autonomy over their goals and access to department information without the requirement of asking leadership for this information. It is well suited for completed performance reviews.
Vetted Review
PeopleFluent
5 years of experience

Great UX/UI with strong performance reporting capabilities.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

PeopleFluent Mirror Suite has been adopted primarily for talent management. As some of our clients already use PeopleFluent (VMS) we have added this performance tool to integrate the seamless use of other PeopleFluent solutions. It is not used company wide, just by those who handle specific clients with PeopleFluent VMS to track progress and candidate activity as well as manager feedback. We don't exploit the entire recruitment process ATS as we also have other ATS in place.

Pros

  • Gives a very detailed view of the candidates application process as well as the recruiter's activity on his dashboard.
  • You can customize it to mostly any environment and integrate with other enterprise tools as well.
  • The UI experience is seamless and very easy with drag-and-drop and clicks to request actions.

Cons

  • I would advise better filtering options when pulling up candidate profiles, we should have multiple functions when requesting candidates profile.
  • Sometimes I get huge projects and need to move more than 20 people, it's a headache moving groups in parts.
  • A faster way to verify if a candidate has been double submitted, maybe with a unique ID or email that identifies said candidate prior to going through the whole submission process.
  • Stronger cache cookies when session is timed out get kicked out and the process reboots. Sometimes recruiters are pulled in different directions while multitasking.

Likelihood to Recommend

I would recommend this product as it has a great UX/UI experience compared to other ATS systems. The reporting metrics are flawless and you can combine multiple performance reports when tracking activity. One of the things I love the most about PF Mirror Suite is the fact that the manager can provide live feedback and help rearrange the search with little down time. Although the system is great it sometimes refers candidates that are not a fit.
Vetted Review
PeopleFluent
3 years of experience

PeopleFluent doesn't speak to me

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

The entire firm uses PeopleFluent Mirror Suite for Talent Management's as the primary performance management tool (e.g., to set team member goals and track progress against goals for career conversations). We also use it for ATF (Any Time Feedback) - which is a quick way to give people in-the-moment feedback on what they're doing well and what they're not doing well.

Pros

  • It's a SAAS (software as a service) so it's accessible online.
  • It's customizable - so we could add DHG-specific resources to it.

Cons

  • I don't find the software intuitive or user-friendly. Once you leave the initial dashboard, it's hard to navigate.
  • The AnyTime Feedback functionality could be improved by adding a weekly email reminder that you've received a request for feedback.

Likelihood to Recommend

  • The AnyTime Feedback function is relatively easy to use.
  • Unfortunately, it was difficult to connect the screen where you input your annual goals with the place where you provide updates to those goals.

PeopleFluent for Performance Management

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use PeopleFluent for performance management for the whole organization. We have 3 performance management cycles for staff and providers. Some employees are evaluated annually on a certain date, some other annually based on their date of hire, while some other annually based on their birth date. PeopleFluent has helped us build different evaluation plans based on the employee profile. It has reduced and almost eliminated paper-based evaluations. The employees are located across 35 locations. Having a centralized performance evaluation system has streamlined the process of talent management.

Pros

  • The ability to push reviews forwards and backward using workflows. The "reopen forms" is a great feature.
  • Multi-rater competency evaluation and tracking.
  • The ability to configure alerts so that employees know what actions to undertake while submitting the review.
  • Adding goals and removing goals.
  • Ability to capture weekly/ monthly performance reviews for both employees and managers.
  • The plans are easy to set up and forms do not require knowledge of computer programming.

Cons

  • While PeopleFluent has many fields that serve the purpose, it is difficult to create custom fields.
  • The format of forms is fixed and there is less scope to change the look and feel of the form.
  • The system is great but we had to create custom training documents to show and educate the users on how to navigate through the system. The documents available from PeopleFluent were helpful to administrators to understand the system but could not be shared with everyone.

Likelihood to Recommend

PeopleFluent has eliminated the use of paper reviews. It is also eliminated the use of scanning, emailing or interoffice mail. It is a great tool for communication and I highly recommend it. However, in some ways, the product can be improved. Some processes are tied to each other and could function in tandem. For example, while completing the self-review, the employee has to capture multi-raters. If self-review is submitted without listing multi-rater names then multi-rater review has to be captured separately on paper. In my opinion, these two processes can be different. Multi-raters should be added/removed/modified after submitting self-review.

PeopleFluent and our company

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

PeopleFluent is being used across our whole organization. There are two main business reasons that I can think of for why we are using the software. First we use it for setting, keeping track, and reviewing personal goals and where you stand as an employee in the organization. The other main use that we have for PeopleFluent is requesting and giving out feedback to other employees.

Pros

  • I really like the way PeopleFluent handles giving feedback to other employees. You can request direct feedback from certain employees, you can give feedback/praise to people without it being requested, or you can ask for feedback for your employees(as a manager).
  • It does a good job at keeping track of goals, talent, and any notes that you need to give for your employees.
  • Everything seems very customizable. From the feedback steps to steps in making a goal and feedback from managers to how your organization is laid out in the product's UI. Groups, who can view certain UI, and security groups are very nice.

Cons

  • This could be a product of our organizational structure, but I don't like that you can see people's internal position. When someone realizes what they can do, they can use the org chart to go up and down the whole organization and ascertain compensation(ranges) for people if they know what position relates to a certain compensation. Being able to remove the org chart, or position
  • There are parts of the UI that our organization just flat out doesn't use, and i wish that they weren't shown at all. Example we don't use it for posting internal job openings but we have UI showing for it.

Likelihood to Recommend

I feel like if you are going to use PeopleFluent for the majority of the things that they are offering, then it would be a good thing to use at your organization. It does a good job with getting feedback from other people in the organization and allowing for managers to see praise that is being given to others.

If you aren't going to use a lot of the features, I would stay away.

One stop solution for talent management

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

The PeopleFluent is used across the entire company for talent management. It is used here for personal development and goal setting and tracking. It is also used to setup the personal professional profile and internal opportunities application.

Pros

  • It is very flexible to put the goals for development with weights applied. The employees can very easily setup the personal goals and submit for manager's review. When it comes to the performance review, it will have employee's comments and reviews from managers so the review process is mutual. All the results can be saved at your own disposal.
  • You can browse the internal openings and can easily apply.
  • The dashboard provides the direct way to know where we are when it comes to track the goals.

Cons

  • I would suggest to have a more related internal opening push to my profile when I set any criteria to be met. Then I don't have to browse the entire job openings if I am only interested in a few domains.
  • For the profile part, I wish it could provide sort of LinkedIn-like formats for the individual's list of experiences so the hiring manager will have a better view when they are interested in the candidate.
  • Is it possible to customize the My Tasks so all the necessary messages will be alerted promptly?

Likelihood to Recommend

It's always good if an organization likes their employees to better manage and track their career development and goals, with an easy and straight-forward approach.
Vetted Review
PeopleFluent
2 years of experience

PeopleFluent works if you're willing to be open to something new!

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

We use this organization-wide, but not all of the facets of the product due to our own risk management. We use this for not only our ATS and skill assessment, but as a collaboration and shared document center.

Pros

  • Allows multiple individuals to leave comments, notes, tags on a profile.
  • Upload and tracking of performance management data from mirror suite or from another provider.
  • Analytics about processes like time to fill, onboarding, etc. This helps us plan for future needs.

Cons

  • Peoplefluent wants you to be "all in" with their services, so for the best reporting needs, there are other modules or customizations to purchase.
  • There are things like video sharing that our organization doesn't use, but you still pay for.
  • Federal contractors should know that peoplefluent is always looking to grow their AAP business and since they house the ATS information, it may make sense.

Likelihood to Recommend

I would recommend Peoplefluent to companies that want engagement from users but without having to explain each step. The layout and out of the box features are intuitive, but to get the most bang for your buck, I would not recommend this to federal contractors.
Vetted Review
PeopleFluent
3 years of experience

PeopleFluent - a vendor user perspective

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

I am a user of PeopleFluent. One of our clients has implemented it, and I am the primary resource here who interfaces and accesses PeopleFluent. It is designed as a VMS (vendor management system) and ATS (applicant tracking system). I believe it is primarily used by HR at our client to manage job requisitions that need to be filled by vendors like my company. I access open requirements in the system, submit candidates to those positions, schedule and confirm interviews, and work through onboarding when appropriate.

Pros

  • Tracks the entire process from creating a req through onboarding.
  • Includes a lot of information, and has a lot of fields and areas for collecting information.
  • Can notify multiple vendors simultaneously of updates.

Cons

  • The interface is a little confusing. I'm not sure if it's something that can be fixed in implementations, or if it's inherent to PeopleFluent, but there are almost too many tabs asking for too much information. A lot of it can be repetitive as well.
  • Changing your password/resetting your password seems to be nightmarish. It requires an organization ID as well as security questions, and forces you to reset your password far too often. I really dislike that feature.
  • Honestly, PeopleFluent itself looks pretty outdated. I feel as though the entire application really needs a facelift to be more current.

Likelihood to Recommend

I suppose it's well suited as a VMS (vendor management system) and job requisition system for companies who use vendors to do a lot of their hiring. It does contain many fields and tabs where you can provide vendors with a lot of information, and provide details on rate expectations. It allows for resume uploads and notes, which are good, and the ability to notify/update multiple vendors simultaneously is something that is absolutely necessary in this sort of software. However, I believe there are better choices out there. I've interfaced with numerous vendor management systems over the years, and although PeopleFluent isn't the worst, it definitely isn't the best either. I'm not sure that "isn't appropriate" per se, because it does the basics of what it needs to do, but personally, I would shoot for a different VMS were I implementing one (from my perspective). I'd prefer a VMS with a more up to date interface, and less confusion in the candidate submittal process. And I certainly think there are systems that handle the log in/password process much more smoothly.

Review on Peoplefluent ATS

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

PeopleFluent is used for talent management at Domtar by the human resource department. It helps the organization with talent acquisition and management in smooth and effective way.

Pros

  • Appealing look and feel for applicants and recruiters
  • Captures compliance related data
  • Has enhanced reporting capabilities to meet audit requirements

Cons

  • Should have had more features for vendors

Likelihood to Recommend

PeopleFluent Mirror Suite for Talent Managment is suitable for mid size organizations.