Must have AI powered CRM with WhatsApp integration
Rating: 9 out of 10
IncentivizedUse Cases and Deployment Scope
I liked Pepper Cloud CRM because of its WhatsApp and AI integrations. It provides an unified solution for all your conversational sales and marketing needs. But, it supports limited number of email templates. I feel they should add few more templates. Overall it's easy to use, affordable solution. Must recommend.
Pros
- I particularly liked it's WhatsApp and other message channel integrations. It's makes it easy to handle conversations from single platform.
- It's AI powered features like chatbot, task automation, etc very handy tools.
- Multiple easy customization options
- Works well with other programs seamlessly. Also, it should open API.
- Provide 24*7 support.
Cons
- Data and file storage is low
- Limited email templates
- The UI/Ux of reporting feature is bit old dated
Likelihood to Recommend
I use to interact with many clients on a daily basis on different platforms like WhatsApp, facebook, gmail, Outlook, etc. In that term Pepper Cloud helped me alot as I dont need to keep eyes on different platforms now. I can manage everything from CRM dashboard itself. Also it's mobile app make it more convenient to use.
AJ
Anshul Jain
Content Manager in Marketing at Hogarth Worldwide (5001-10,000 employees)
Vetted Review
1 year of experience