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Perpetua Reviews and Ratings

Rating: 9 out of 10
Score
9 out of 10

Community insights

TrustRadius Insights for Perpetua are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

AI Bidding: Reviewers have praised Perpetua's AI bidding for reducing the time spent on campaigns and making ad operations processes faster and easier. Many users found that the intelligent algorithm helps manage their campaigns automatically, which allows them to take a step back or be very involved with it. The AI engine of Perpetua was highly regarded by reviewers as it automatically optimizes spending and raises campaign ACOS during Amazon Prime if desired, which is a huge time saver for many.

Customer Support: Several reviews mentioned the helpful live chat support available during business hours, stating that the support team is quick, friendly, and knowledgeable. The account managers and live chat support are responsive and help users grow their business. The team at Perpetua was highly regarded by users, with several stating that they provide constant support and are both knowledgeable and friendly.

Campaign Management: Users appreciated the software's ability to suggest changes and give ideas on how to take their campaigns to another level, as well as the constant updates that improve the platform and show that Perpetua genuinely cares about customer experience. They also praised Perpetua's ability to organize advertisement spending and suggest what amount to contribute for each campaign, which helps with ranking and user experience. Reviewers noted that Perpetua has improved their Advertising Cost of Sales (ACoS) by about 10% while being able to handle large product catalogs efficiently using its algorithmic bid management system.

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