TrustRadius: an HG Insights company

What is Persona?

Persona enables businesses to verify customer identities with a drop-in widget that can be integrated in less than 10 lines of code. From selfie videos to government-issued IDs to database lookups, Persona offers a suite of automated identity verification components with worldwide coverage (190+ countries and 20 languages) that can be configured, themed, and branded to create custom-tailored flows that cover any use case. Persona handles the complexities of securely collecting, verifying, and managing sensitive personal information.

Dynamic Flow
Securely collect any personal information — IDs, documents, and more — from users and choose which data to verify. Minimize errors and optimize for conversion with live user guidance, auto-capture, and seamless device hand-offs. Users can design a collection flow with a level of customization that makes it feel native to the associated product. Any component can be configured on any screen to comply with brand and UI/UX standards.

Verifications
Collect and verify any choice of documents to identify the users and businesses to work with, stay compliant with KYC/AML regulations, and deter would-be fraudsters. Extract and verify government IDs, such as passports and driver’s licenses, with configurable and automated heuristic checks across 200+ countries and territories. Know partner businesses with by requesting and verifying certificates of incorporation, government-issued business licenses, partnership agreements, or similar documents. Collect and extract PII, such as SSNs and addresses, and verify it against global issuing and other authoritative databases to ensure authenticity.

Workflows
Build workflows as simple or as complex as needed. Persona offers the flexibility to define and accelerate decision-making for any user, for any use case. The user can initiate automated workflows with API triggers or upon most Persona events such as verification completion or case creation. Collect or enrich verifications with additional data inside and outside Persona, from watchlist reports to risk vendors. Segment users as desired by creating simple if/then/else paths or complex branching logic. Kick off followup actions inside and outside Persona. Open a case, resolve a support ticket, or pass information into internal systems with custom integrations.

Reports
Enrich an understanding of users beyond the verification and perform ongoing KYC/AML monitoring without going through additional integration or procurement. Stay on top of KYC/AML compliance, fraud prevention, and more with a customizable breadth of trusted data sources and ongoing monitoring throughout the customer lifecycle. Empower trust and safety teams to streamline manual enrichment processes.
Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Technical Details

Technical Details
Mobile ApplicationNo

FAQs

What is Persona?
Persona enables businesses to verify customer identities with a drop-in widget that can be integrated in less than 10 lines of code. From selfie videos to government-issued IDs to database lookups, Persona offers a suite of automated identity verification components with worldwide coverage (190+ countries and 20 languages) that can be configured, themed, and branded to create custom-tailored flows that cover any use case. Persona handles the complexities of securely collecting, verifying, and managing sensitive personal information.