TrustRadius Insights for Phorest are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Easy navigation and user-friendly interface: Many users have praised the easy navigation and user-friendly interface of Phorest salon software, stating that it makes tasks easy to accomplish. The software's intuitive design has been appreciated by a significant number of reviewers.
Wide range of customizable features: Several users have expressed their satisfaction with the wide range of features offered by Phorest software, which can be customized to cater to the needs of different businesses. This flexibility in customization has been highly valued by many customers.
Seamless integration with online booking systems and social media platforms: Reviewers have mentioned that Phorest software seamlessly integrates with online booking systems and social media platforms, providing convenience for users. This integration feature has received positive feedback from a considerable number of customers.
Phorest is great for appointment bookings, managing my schedule, storing client notes and contact details. It's a modern software that lives at the heart of your business. It's modern, easy to use. Feels like they are really trying to help business owners and offering things like automated review requests from clients. Would recommend it.
Pros
Appointment scheduling
SMS Reminders
Rebooking SMS
Support
Managing Clients
Cons
Better UI/UX - more intuitive to use
Better customer service support
Would prefer more hand holding during onboarding experience
Likelihood to Recommend
It's well suited if you own a salon and are looking for a software to manage all of your needs - stock/inventory, staff schedules, client bookings and rebookings. It's more salon focused than clinic focused (e.g. if you have a wellness center it's not ideal for consent forms for example). Changing staff price offering is a bit time consuming.