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Piano Amplifier

Score5.6 out of 10

8 Reviews and Ratings

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Community insights

TrustRadius Insights for SocialFlow by Piano are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Creation and Management: Many users have praised the product for its ease of use in creating and managing social media content. They appreciate how seamless it is to place content on multiple platforms, making their workflow more efficient.

Quality of Product: The quality of the product has been highly praised by users, with many highlighting its ability to easily post and edit content. Users also value the option to manage multiple accounts at once, which helps them streamline their social media presence.

Scheduling and Analytics Features: Users have mentioned that the software makes scheduling and moving around posts for different social platforms easy. They particularly like features such as putting posts on hold and pausing queues. Additionally, they find the overview of scheduled posts and analytics on past performance valuable in gaining insights into their social media activity.

Reviews

5 Reviews

SocialFlow Review

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

1. ​Custom Approach
Social solutions aren’t ‘One Size Fits All's so we can customize them to fit the client's needs
Custom solutions model to solve distinct business problems
Social research is augmented by findings from secondary research to ascertain we identify the sources and conversations that matter.
2. Business Acumen
Technology with a human touch for optimum output
Tools agnostic both in terms of data collection and processing
Frameworks that integrate technology, data, and human intelligence·Quantitative (tools) and Qualitative (human) analytical methodologies integrated to derive insights

Pros

  • Multi-Disciplinary Team
  • Global Reach
  • Data extraction

Cons

  • Data Refinement
  • AI + Human Acumen
  • Data Consolidation

Likelihood to Recommend

SocialFlow is well suited for Platform & keyword research :
1. In-depth research to identify requisite platforms & channels and the pertaining keywords, followed by query building to create search profiles & topic tags
Social mediaplatforms
Professional review forums
Industry-focused discussion sites
E-commerce websites
Content streaming platforms data extraction​
2. Setting up processes and tools for data extraction such as –-Social intelligence tools-Web scraping-Custom crawlers-Manual minimum (if applicable)
VU
Verified User
Account Manager in Sales (1001-5000 employees)
Vetted Review
Piano Amplifier
2 years of experience

Not as dynamic as I’d been led to believe.

Rating: 2 out of 10
Incentivized

Use Cases and Deployment Scope

We use SocialFlow for scheduling content on Facebook. We use it for all editorial that appears on our Facebook, letting it choose the best posting times based on its algorithm. We use the PlatForm as an additional social media manager, and rely on it for out-of-hours posting, and to give us as much reach visibility, and engagement as possible.

Pros

  • Posts without human input.
  • Monitors algorithms.
  • Easy to use interface.

Cons

  • It often posts the same story repeatedly, making the feed look amateurish and reducing impact.
  • It is impossible to get anything posted when we exactly want it to go live.
  • Often we have asked the support team for help and they deny there is any issue.
  • We often have to “wait and see” if content is published.

Likelihood to Recommend

SocialFlow is good on paper but in my personal experience it is clunky, doesn’t do what you want it to, and their support team doesn’t take your issues seriously. I wouldn’t recommend this if you work on tight timeframes as it has a scattergun approach to posting on Facebook. I would like to think that my experiences are due to me not having thorough training, but I am not sure if this is the case.
VU
Verified User
Manager (1001-5000 employees)
Vetted Review
Piano Amplifier
5 years of experience

Excellent social media tool

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

SocialFlow is being used primarily by our audience team to create, edit, and publish posts to multiple social media accounts. It addresses the problem of how to communicate directly with our audience.

Pros

  • Super easy to post.
  • Also easy to edit.

Cons

  • Clunky.
  • Difficult to navigate.

Likelihood to Recommend

It's well suited for media companies and other organizations of most sizes. For companies who choose to have a significant social media presence, it's fairly advantageous. It's capable of having multiple users and multiple accounts.
VU
Verified User
Employee (51-200 employees)
Vetted Review
Piano Amplifier
2 years of experience

SocialFlow Solves the "If a Tree Falls in a Forest" Problem : posts go out when your audience is listening

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use SocialFlow to help my clients optimize and measure/track how their social media messages connect with audiences across Facebook, Twitter, Google+ and LinkedIn. It gives a window into what messages most resonate with audiences because its algorithm determines the optimal time to distribute social posts. The measurement shows shares and click throughs, which helps inform future efforts and campaigns.

Pros

  • Unique algorithm does not just 'time' posts, it helps determine the optimal time for posts to be distributed. Its why all the major publishers like NYT, WSJ, Conde Nast, Mashable, etc. use SocialFlow to distribute its social content.
  • Dashboard gives insight into which posts perform best.
  • It's streamlined and simple and not overly or unnecessarily feature-laden.

Cons

  • I'd like to open up windows for more than one account/platform at time.

Likelihood to Recommend

For brands that are diving into their own content marketing and thought leadership, and building up "owned" media platforms, SocialFlow is a great tool to build audience, manage distribution and give insight. They also just launched a LinkedIn capability which lets you increase engagement with a business audience and even target the LinkedIn audience by title, function, geography, etc.
JM
Jeanne Meyer
Founder/CEO in Marketing at Watch This Space LLC (1-10 employees)
Vetted Review
Piano Amplifier
1 year of experience

Highly Recommended

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We trialed the product to promote our agency brand. We wanted to publish content, collect analytics, and simplify multi-site posting. SocialFlow's emphasis on per-client service made the relationship and goals very very easy to achieve. They met our communicating our hopes, goals & desires with tangible solutions backed with real statistics. Their products, especially the central one Crescendo, work as expected & increase the pleasure of sharing our brand through social media. The easy relationship assures us they'll listen as we our publicity needs change over time.

Pros

  • Easily accessible analytics
  • Web-based platforms ease access/setup

Cons

  • Per-client customizations to differentiate themselves from competitors

Likelihood to Recommend

It's more suitable for for-profit institutions with a significant branding campaign (i.e. ad agencies for corporations) due to the level of enterprise-like power and inclination towards paid promotions.
RC
Richard Chen
Frontend Web Developer in Information Technology at Catch New York (11-50 employees)
Vetted Review
Piano Amplifier
1 year of experience
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